Job Overview
Compensation
Hourly
Range $14.02 - $19.87
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Life insurance
Professional development opportunities
Job Description
Abilene Regional Airport, situated in Abilene, Texas, is a key transportation hub serving the region, facilitating air travel and supporting local economic growth. The airport's commitment to safety, efficiency, and customer service is demonstrated through its well-maintained facilities and dedicated staff. As a municipally operated airport, it contributes to the community by providing essential services including passenger travel and cargo transport, while ensuring compliance with federal and state aviation regulations. The airport's operations team plays a critical role in maintaining the smooth functioning of the airport environment, from runway maintenance to customer service and parking operations.
Within this vital environment, the role of the Parking Lot Attendant is integral to daily airport operations. The Parking Lot Attendant performs various manual tasks associated with managing the paid parking areas at the Abilene Regional Airport. This role involves direct interaction with the public, requiring a professional and friendly approach to assist customers with directions, information, and addressing complaints or incidents within the parking facilities. The position offers employment opportunities at two levels: Parking Lot Attendant I and Parking Lot Attendant II, with the latter including supervisory responsibilities.
Parking Lot Attendant I is an entry-level role focusing on customer service, fee collection, lot monitoring, and general upkeep. Duties include balancing cash receipts, collecting parking fees, managing luggage carts, cleaning the premises including restrooms, and operating city vehicles as needed.
Parking Lot Attendant II advances the responsibilities by incorporating supervisory functions such as training new employees, managing shift schedules, and ensuring accountability for cash drawers. This position benefits from prior experience in parking operations and cash handling.
This role demands the ability to perform basic arithmetic, handle monetary transactions accurately, and communicate effectively both orally and in writing. Physical requirements include the ability to work outdoors in varying weather conditions, perform light physical tasks such as lifting and carrying, and flexibility to work evenings and weekends. The position is classified as essential personnel, meaning the attendant must report to work as directed during city office closures.
Overall, the Parking Lot Attendant position at Abilene Regional Airport provides an opportunity to engage in customer service within the dynamic airport environment, developing skills in cash handling, supervision, and operational management. It aligns with the airport's core values of Respect, Integrity, Service Above Self, and Excellence in All We Do, fostering a team-oriented workplace dedicated to maintaining an exceptional and safe customer experience.
Within this vital environment, the role of the Parking Lot Attendant is integral to daily airport operations. The Parking Lot Attendant performs various manual tasks associated with managing the paid parking areas at the Abilene Regional Airport. This role involves direct interaction with the public, requiring a professional and friendly approach to assist customers with directions, information, and addressing complaints or incidents within the parking facilities. The position offers employment opportunities at two levels: Parking Lot Attendant I and Parking Lot Attendant II, with the latter including supervisory responsibilities.
Parking Lot Attendant I is an entry-level role focusing on customer service, fee collection, lot monitoring, and general upkeep. Duties include balancing cash receipts, collecting parking fees, managing luggage carts, cleaning the premises including restrooms, and operating city vehicles as needed.
Parking Lot Attendant II advances the responsibilities by incorporating supervisory functions such as training new employees, managing shift schedules, and ensuring accountability for cash drawers. This position benefits from prior experience in parking operations and cash handling.
This role demands the ability to perform basic arithmetic, handle monetary transactions accurately, and communicate effectively both orally and in writing. Physical requirements include the ability to work outdoors in varying weather conditions, perform light physical tasks such as lifting and carrying, and flexibility to work evenings and weekends. The position is classified as essential personnel, meaning the attendant must report to work as directed during city office closures.
Overall, the Parking Lot Attendant position at Abilene Regional Airport provides an opportunity to engage in customer service within the dynamic airport environment, developing skills in cash handling, supervision, and operational management. It aligns with the airport's core values of Respect, Integrity, Service Above Self, and Excellence in All We Do, fostering a team-oriented workplace dedicated to maintaining an exceptional and safe customer experience.
Job Requirements
- High school diploma or equivalent preferred
- Basic arithmetic proficiency
- Previous experience not required for Parking Lot Attendant I but preferred for Parking Lot Attendant II
- Valid and current Texas driver’s license or ability to obtain one within 90 days
- Ability to work outdoors exposing to extreme weather conditions
- Availability to work weekends and evening hours
- Ability to perform physical tasks including lifting up to 20 pounds
- Consideration as essential personnel required to report during city office closures
- Clear communication skills
- Willingness to provide customer service
- Ability to maintain cash accountability
Job Qualifications
- Basic arithmetic skills
- Ability to collect money accurately
- Reading and writing proficiency required for successful job performance
- Experience in parking operations and/or revenue collection preferred for Parking Lot Attendant II
- Valid Texas driver’s license or ability to obtain one within 90 days
- Good communication skills both oral and written
- Ability to follow and embrace core values of Respect, Integrity, Service Above Self, and Excellence
- Ability to work as part of a team and show respect and courtesy to team members
- Ability to lead and manage a team for Parking Lot Attendant II
Job Duties
- Provide professional and friendly customer service in all interactions with the public including giving customers directions, information, and handling complaints and accidents
- Collect parking fees from customers exiting the Airport parking lot
- Balance cash receipts at the end of the shift
- Verify cash drawers at the start and end of each shift worked
- Monitor the parking lot and inform management of any unusual situations or incidents
- Gather and return luggage carts to terminal
- Pick up and dispose of trash around the parking lot
- Spray herbicide on weeds in designated areas of the parking lot
- Count the number of cars parked in the parking lot
- Perform general housekeeping and cleaning inside and outside of the Parking Lot Attendant Booth, including restrooms, floors, glass and work surfaces
- Operate City vehicle as necessary to accomplish duties
- Assist Parking Attendant I with cash drawer accountability (Parking Lot Attendant II)
- Provide on-the-job training to new employees on parking lot operations and revenue collection (Parking Lot Attendant II)
- Manage the shift schedule and timecards for other parking attendants (Parking Lot Attendant II)
- Perform other job-related duties and responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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