Automotive Service Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Long and short-term disability insurance
401(k)
Life insurance
critical illness insurance
Hospital Indemnity insurance
accident insurance
Paid vacation for full time employees
Employee discount on cars, parts, and service
Drug free work environment
Supportive and passionate work culture

Job Description

Pack Auto Group is a well-established automotive dealership group that has been serving customers since 1980. Known for its commitment to integrity, continuous improvement, and a family-like culture, Pack Auto Group has grown into one of the leading auto dealership groups, particularly recognized in the Dallas-Fort Worth (DFW) market. The company places a strong emphasis on creating a workplace environment where employees truly love their jobs and where customers enjoy outstanding service experiences. This dedication to culture and customer satisfaction is supported by applying the latest technology, ensuring a streamlined and innovative approach to sales and service. The company fosters... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Ability to read and comprehend simple instructions and memos
  • Valid driver's license and insurable
  • Willing to submit to a background check and drug screen prior to employment

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Ability to read and comprehend simple instructions and memos
  • Valid driver's license and insurable
  • Willingness to submit to a background check and drug screen prior to employment

Job Duties

  • Greets customers and determines the nature of their visit
  • Notifies the appropriate person that a customer is waiting and introduces the customer to service advisor
  • Answers incoming phone calls
  • directs caller to appropriate individual or takes a thorough message
  • Communicates with callers and visitors in a professional, friendly and efficient manner
  • Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership
  • Enters data into prospect tracking system and runs prospect reports for manager weekly
  • Communicates messages to the appropriate parties in a timely manner
  • Types memos, correspondence, reports and other documents
  • Assists service customers during the morning and evening rush whenever possible
  • Assists with clerical duties as requested
  • Maintains a professional appearance
  • Performs other tasks as assigned by the service manager

Job Location

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