Crossroads Automotive Group logo

Automotive Service Porter

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.25 - $14.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

This job opportunity is with a reputable automotive service company dedicated to providing exceptional vehicle maintenance and customer service experiences. The company prides itself on delivering high-quality service that aligns with its Vision, Mission, and Values, fostering a professional and welcoming environment both for its employees and customers. Established in the automotive service industry, it specializes in vehicle care encompassing everything from routine check-ups to comprehensive servicing with an emphasis on customer satisfaction and operational efficiency. This establishment is focused on maintaining an inviting and orderly service area and ensuring the safe handling of customers' vehicles throughout their time in the service department.

The role offered is primarily focused on supporting the automotive service team by managing key logistical tasks related to customers' vehicles. This includes parking and retrieving vehicles at the point of drop-off and pick-up, ensuring that cars are handled with care and returned promptly to customers. Additionally, the position involves assisting in running completed vehicles through the car wash to maintain cleanliness and presentation standards. Sweeping and cleaning service drive floors and windows forms part of the daily upkeep to maintain a tidy service environment that reflects the company’s commitment to quality. From time to time, this role supports shuttle services by backing up shuttle drivers, contributing to smooth customer transportation logistics.

An important component of the job includes performing basic vehicle assessments such as testing batteries and measuring tire tread depths of customer vehicles entering the service bay. This function aids the technical team by providing preliminary data crucial for servicing decisions. Moreover, the role requires flexibility to assist with cashiering duties pertaining to customer repair orders, enhancing the overall customer service experience by ensuring efficient payment transactions.

The role requires individuals who can embody the company’s values genuinely, demonstrating professionalism, respect, and a customer-first approach in all interactions with customers, co-workers, and suppliers. Successful candidates will participate in a work culture that promotes continuous improvement and teamwork in a fast-paced service environment. Employment is subject to standard verification processes including a drug screening, background check, and motor vehicle records review. This position demands responsibility, reliability, and a proactive attitude toward contributing to a positive service atmosphere. While specific employment type and salary details are not disclosed, the role is likely hourly or part-time with competitive remuneration suited to the sector standard. Overall, this position is ideal for motivated individuals passionate about automotive service support and customer engagement, looking to advance their careers in this vital industry sector.

Job Requirements

  • Must be at least 18 years of age or older
  • Legally eligible to work in the United States
  • Valid driver's license
  • Successfully pass drug screen, background and motor vehicle records check

Job Qualifications

  • Ability to operate vehicles safely
  • Basic mechanical knowledge is a plus
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Willingness to assist with various duties as needed

Job Duties

  • Park and retrieve customers vehicles at drop off and pick up
  • Run completed vehicles through car wash when possible
  • Sweep service drive floors and clean windows in service area
  • Back up to shuttle driver when needed
  • Test batteries and take tire tread depth measurements on customer vehicles entering the service drive
  • Assist with cashiering duties for customer repair orders when needed
  • Demonstrate behaviors consistent with the company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers

Job Criteria

Experience

Entry Level (1-2 years)


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