Automotive Service Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $14.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
Training and Development
supportive work environment
Employee Discounts
Career growth opportunities

Job Description

We are a busy and growing automotive dealership dedicated to providing exceptional service to our customers. As a trusted establishment in the automotive industry, we pride ourselves on our commitment to quality and customer satisfaction. Our dealership offers a wide range of services from sales to maintenance and repair, ensuring that every customer’s vehicle is handled with the utmost care and professionalism. We believe in fostering a supportive and reliable work environment where every team member can grow and contribute to our success. We are now looking to expand our team with the addition of dedicated Automotive Service Porters to ensure that our service operations run smoothly and efficiently.

The role of an Automotive Service Porter is integral to the daily function of our service department. Service Porters serve as the first point of contact for customers as they bring their vehicles in for service, greeting guests courteously and initiating the process to prepare vehicles for maintenance or repair. This role requires a reliable individual who is proactive and detail-oriented, able to manage various responsibilities such as moving vehicles to and from the shop, ensuring they are clean and ready for service, and maintaining the organization and security of the dealership lot. Service Porters also provide shuttle service for customers, assist with parking operations, and contribute to the overall positive experience of our guests. This position is ideal for individuals with a strong work ethic and a passion for automotive service, who are looking to develop their careers within a reputable dealership environment. Prior automotive dealership experience is preferred but not required, as training will be provided to ensure success in the role. Overall, the Automotive Service Porter plays a crucial role in supporting the service team and enhancing customer satisfaction at our dealership.

Job Requirements

  • Must be 18 years or older
  • Valid driver's license
  • Reliable and strong work ethic
  • Ability to follow instructions
  • Positive attitude
  • Prior experience as porter, lot attendant, or valet preferred

Job Qualifications

  • Prior porter, lot attendant, or valet experience
  • Must be 18 years or older to apply
  • Reliable and strong work ethic
  • Ability to follow instructions
  • Positive attitude
  • Valid driver's license

Job Duties

  • Move vehicles to and from service shop and run the car through a car wash
  • Install plastic lining on seats and steering wheel before service is performed
  • Responsible for running shuttle service
  • Assist in the daily operation of the parking facility
  • Greet arriving and departing guests
  • Ensure security of cars in showroom and lot management
  • Promote the courteous treatment of customers and resolving guest service issues
  • Ensure all guests problems are handled quickly to ensure guest satisfaction within the established guidelines
  • Report all accidents and incidents to supervisor immediately
  • Maintain integrity and appearance of lot
  • Perform any and all other duties as assigned by service department

Job Criteria

Experience

Entry Level (1-2 years)


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