Basil Family Dealerships logo

Automotive Service Greeter/Porter

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

flexible schedule
Paid Time Off
Employee Discounts
Team-oriented environment
growth opportunities

Job Description

Robert Basil Buick GMC Cadillac is a prominent part of the Basil Family Dealerships, which stands as Western New York's largest and most trusted automotive group. Renowned for its strong commitment to customer satisfaction, professional integrity, and business excellence, this organization has cemented its reputation through years of dedicated service to its community. The dealership reflects the values of the Basil Family, emphasizing a positive work environment, growth opportunities, and a culture that promotes teamwork and respect for both employees and customers.

Currently, Robert Basil Buick GMC Cadillac is seeking a friendly, reliable Service Greeter/Porter to join its Service Department. This role is vital in providing the first impression to customers arriving for vehicle maintenance or repairs, ensuring their experience is seamless and welcoming. The Service Greeter/Porter position is ideal for individuals who enjoy interacting with people, are highly organized, and thrive in dynamic, team-based environments.

The position is based at Robert Basil Buick, GMC, Cadillac, located at 3475 Southwestern Blvd., Orchard Park, NY 14127. Compensation ranges from $20.00 to $25.00 per hour, with flexible scheduling options including full-time and part-time availability. Candidates should expect a five-day workweek with some Saturdays required, accommodating a balance of work and personal commitments.

As a Service Greeter/Porter, the successful candidate will serve as the welcoming face of the service department by warmly greeting customers and assisting them with check-in procedures. This role involves coordinating with service advisors to facilitate smooth communication and efficient service delivery. Beyond customer interaction, the Service Greeter/Porter handles vehicle movements such as parking and retrieval, always ensuring safety and operational efficiency.

Additional responsibilities include maintaining the cleanliness and organization of the service drive area, conducting light cleaning and lot maintenance tasks, and supporting the service team with errands and vehicle staging. This multifaceted role requires a proactive and friendly approach, embodying the values of exceptional customer service that the Basil Family Dealerships uphold.

Those who join the Robert Basil Buick GMC Cadillac team gain the advantage of working within a prestigious and stable company that values professional growth and a supportive workplace culture. The dealership provides a platform for employees to develop their skills in automotive service and customer relations. This is an exciting opportunity for motivated individuals looking to start or advance their career in the automotive service industry while contributing to one of the most respected dealerships in Western New York.

Job Requirements

  • Valid driver’s license with a clean driving record
  • Ability to drive automatic and manual transmission vehicles (preferred)
  • Strong communication and customer service skills
  • Positive attitude and professional appearance
  • Ability to work outdoors in various weather conditions
  • Reliable, punctual, and able to handle a fast-paced environment

Job Qualifications

  • Strong communication and customer service skills
  • Positive attitude and professional appearance
  • Ability to drive automatic and manual transmission vehicles (preferred)
  • Valid driver’s license with a clean driving record
  • Ability to work outdoors in various weather conditions
  • Reliable and punctual
  • Ability to handle a fast-paced environment

Job Duties

  • Warmly greet customers as they arrive in the service drive
  • Assist customers with check-in and direct them to the appropriate service advisor
  • Move, park, and retrieve customer vehicles safely and efficiently
  • Maintain a clean and organized service drive and vehicle flow
  • Perform light cleaning, lot maintenance, and other tasks as needed
  • Support the service team with errands, vehicle staging, and general assistance
  • Deliver friendly, professional customer service that reflects the Basil Family's values

Job Criteria

Experience

No experience required


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