Job Overview
Employment Type
Full-time
Compensation
Hourly
Up to $20.00
Benefits
Medical
prescription
Dental
Vision
short term disability
long term disability
Life insurance
Identity Theft Protection
Pet insurance
Paid Time Off
401(k) with Company Match
associate discount
Paid holidays
Paid birthday off
advanced leadership training programs
Paid ASE testing and certifications
Job Description
Blain's Farm & Fleet is a well-established, family-owned retail company known for its commitment to providing excellent customer service and a positive work environment. Recognized as a Forbes Best Employer for seven consecutive years, the company prides itself on creating a workplace where employees are encouraged to grow their careers while maintaining a healthy work-life balance. With a focus on community values and supportive leadership, Blain's Farm & Fleet stands out as an employer of choice in the retail industry. The store offers a diverse range of products including automotive goods, outdoor equipment, and home improvement items, catering to a wide customer base in its local communities. Their dedication to quality service and operational excellence has fostered a culture that values employee well-being and professional development.
The Service Advisor position at Blain's Farm & Fleet plays a critical role in ensuring smooth and efficient automotive services while delivering outstanding customer service. This full-time role requires a candidate who can assist customers with their purchases and automotive service needs in a sales-focused and customer-oriented environment. One of the primary responsibilities is managing the service workflow by using computer systems like the VAST system to check product inventories, schedule and set up work orders, and communicate effectively with the service department. The Service Advisor will also be responsible for explaining work orders and invoices to customers, performing retail cashier duties, and handling sales transactions. Additionally, the role involves hands-on tasks such as installing batteries, balancing wheels, repairing or installing tires, and performing oil changes following standard LOF procedures. Candidates will also be trained to achieve Level I status, demonstrating proficiency and competence in automotive service operations.
Blain's Farm & Fleet offers competitive compensation, including a base pay up to $20.00 per hour with additional weekend premium pay of $2.50 per hour for Saturday and Sunday shifts. Associates hired full-time will become eligible for a comprehensive benefits package after 90 days of employment, which includes medical, dental, vision, prescription coverage, short and long-term disability, life insurance, identity theft protection, pet insurance, and other ancillary benefits. The company also supports employee growth through advanced leadership training programs and offers paid ASE testing and certifications, fostering a culture of continuous learning and career advancement. With paid holidays, birthday off, a 401(k) plan with company match, associate discounts on popular brand names, and internal recognition programs, Blain's Farm & Fleet creates an engaging and rewarding work environment. Overall, this opportunity represents a unique blend of hands-on automotive service and customer relations within a respected retail organization dedicated to employee satisfaction and professional growth.
The Service Advisor position at Blain's Farm & Fleet plays a critical role in ensuring smooth and efficient automotive services while delivering outstanding customer service. This full-time role requires a candidate who can assist customers with their purchases and automotive service needs in a sales-focused and customer-oriented environment. One of the primary responsibilities is managing the service workflow by using computer systems like the VAST system to check product inventories, schedule and set up work orders, and communicate effectively with the service department. The Service Advisor will also be responsible for explaining work orders and invoices to customers, performing retail cashier duties, and handling sales transactions. Additionally, the role involves hands-on tasks such as installing batteries, balancing wheels, repairing or installing tires, and performing oil changes following standard LOF procedures. Candidates will also be trained to achieve Level I status, demonstrating proficiency and competence in automotive service operations.
Blain's Farm & Fleet offers competitive compensation, including a base pay up to $20.00 per hour with additional weekend premium pay of $2.50 per hour for Saturday and Sunday shifts. Associates hired full-time will become eligible for a comprehensive benefits package after 90 days of employment, which includes medical, dental, vision, prescription coverage, short and long-term disability, life insurance, identity theft protection, pet insurance, and other ancillary benefits. The company also supports employee growth through advanced leadership training programs and offers paid ASE testing and certifications, fostering a culture of continuous learning and career advancement. With paid holidays, birthday off, a 401(k) plan with company match, associate discounts on popular brand names, and internal recognition programs, Blain's Farm & Fleet creates an engaging and rewarding work environment. Overall, this opportunity represents a unique blend of hands-on automotive service and customer relations within a respected retail organization dedicated to employee satisfaction and professional growth.
Job Requirements
- High school diploma or equivalent
- must be 18 years of age or older
- ability to pass pre-employment drug screening and background checks
- ability to read and speak English
- good communication skills
- prior auto repair experience preferred
- prior retail experience preferred
Job Qualifications
- Must have great communication skills
- ability to pass pre-employment drug screening and background checks
- ability to read and speak English
- ability to effectively communicate with customers and coworkers
- must be 18 years of age or older
- prior auto repair experience is preferred
- prior retail experience preferred
Job Duties
- Assist customers with their purchases in a customer service and sales focused environment
- utilize computers to determine product inventory levels and product arrival dates
- utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department
- explain work orders and invoices to customers
- perform retail cashier duties by obtaining and processing customer payments
- install batteries, balance wheels, repair and install tires when required
- perform oil changes using LOF procedures when required
- demonstrate awareness and compliance with loss prevention and safety policies and procedures
- ability to interpret vehicle inspection results and make appropriate service recommendations to customers
Job Criteria
Experience
No experience required
Job Location
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