Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
employee discount
Dental Insurance
Health Insurance
AD&D insurance
Paid training
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
Ken Garff Automotive Group is a distinguished automotive dealership group known for its commitment to excellence and innovative approach to the car buying experience. Unlike traditional dealerships, Ken Garff Automotive Group prioritizes growth, change, and progress, creating a dynamic workplace where employees are proud to contribute. The group consists of multiple dealerships, including Big Star Hyundai, which embodies the same commitment to quality service, respect, honesty, and teamwork that the entire organization values. With a reputation for exceptional customer service and a drive to treat people R.I.G.H.T., Ken Garff Automotive Group strives to be the most esteemed automotive group, creating lifetime customers by consistently exceeding expectations.
Big Star Hyundai, a proud member of the Ken Garff Automotive Group, is currently seeking a dedicated Sales Receptionist to join their team. This role is integral to the daily operations of the dealership with a strong focus on delivering exceptional customer service and first-class reception duties. The Sales Receptionist will be the first point of contact for visitors and customers, requiring a professional demeanor, excellent communication skills, and the ability to manage multiple responsibilities effectively. This position offers a paid training program along with real opportunities for career growth in a supportive environment. Employees enjoy competitive compensation, comprehensive medical and dental benefits, paid time off, a 401k plan with company match, and additional perks such as employee discounts and a year-end bonus program.
The Sales Receptionist is responsible for handling incoming phone calls promptly, greeting walk-in customers warmly, and providing timely and friendly service to ensure a positive experience. The role requires listening to customer inquiries attentively, identifying their needs, and addressing any concerns with a courteous and professional attitude. Maintaining a neat and professional appearance and accurate documentation such as license plate logs is also vital. Flexibility in scheduling to meet business needs ensures smooth operation during busy hours. This position is suited for individuals with previous receptionist experience, preferably within the automotive industry, and those who thrive in fast-paced, customer-focused environments. Joining Big Star Hyundai means becoming part of a team that values integrity, respect, and teamwork while offering a promising career path with strong employee support and benefits.
Big Star Hyundai, a proud member of the Ken Garff Automotive Group, is currently seeking a dedicated Sales Receptionist to join their team. This role is integral to the daily operations of the dealership with a strong focus on delivering exceptional customer service and first-class reception duties. The Sales Receptionist will be the first point of contact for visitors and customers, requiring a professional demeanor, excellent communication skills, and the ability to manage multiple responsibilities effectively. This position offers a paid training program along with real opportunities for career growth in a supportive environment. Employees enjoy competitive compensation, comprehensive medical and dental benefits, paid time off, a 401k plan with company match, and additional perks such as employee discounts and a year-end bonus program.
The Sales Receptionist is responsible for handling incoming phone calls promptly, greeting walk-in customers warmly, and providing timely and friendly service to ensure a positive experience. The role requires listening to customer inquiries attentively, identifying their needs, and addressing any concerns with a courteous and professional attitude. Maintaining a neat and professional appearance and accurate documentation such as license plate logs is also vital. Flexibility in scheduling to meet business needs ensures smooth operation during busy hours. This position is suited for individuals with previous receptionist experience, preferably within the automotive industry, and those who thrive in fast-paced, customer-focused environments. Joining Big Star Hyundai means becoming part of a team that values integrity, respect, and teamwork while offering a promising career path with strong employee support and benefits.
Job Requirements
- Must be 18 years or older and be authorized to work in the U.S
- previous receptionist experience
- high school diploma or equivalent
- excellent interpersonal and customer service skills
- strong computer skills including usage of inventory control software, internet and microsoft office suite
- a valid in-state driver’s license and a good driving record, per company standards
- flexibility in schedule, to accommodate business needs
Job Qualifications
- High school diploma or equivalent
- previous receptionist experience
- excellent interpersonal and customer service skills
- strong computer skills including usage of inventory control software, internet and microsoft office suite
- valid in-state driver’s license and a good driving record
- flexibility in schedule to accommodate business needs
- automotive dealership experience strongly preferred
Job Duties
- Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
- takes messages from customer when desired person is unable to be reached or at customer request
- greet and accommodate walk-in customers promptly
- provides timely, friendly, professional service
- provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
- maintain a professional appearance always
- call customers when license plates come in and keep a license plate log to ensure accuracy
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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