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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
401k plan with company match
Paid Time Off
Paid holidays
Bereavement Pay
Employee assistance program
Employee Referral Bonus
Customer referral bonus
Employee of the month bonus
employee appreciation events
Employee Discounts
Tuition assistance program
Paid training
Job Description
Woodhouse Auto Family is a prestigious automotive dealership group known for its commitment to exceptional customer service and comprehensive automotive solutions. Operating across 24 locations and representing 22 renowned automotive brands, Woodhouse Auto Family has established itself as a leader in the car sales and service industry. The company prides itself on creating a supportive and inclusive environment where employees are treated like family, offering numerous opportunities for growth, mentorship, and career development. Their focus on training, employee well-being, and customer satisfaction sets them apart as a top employer in the automotive sector.
The Sales Concierge position at Woodhouse... Show More
The Sales Concierge position at Woodhouse... Show More
Job Requirements
- Valid driver’s license with acceptable driving record
- Ability to pass a pre-employment background check and drug screening
- Availability to work Monday through Saturday with a weekday off
- Excellent customer service skills
- Professional appearance and demeanor
- Ability to stand or sit for extended periods
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or sales preferred
- Strong communication and interpersonal skills
- Ability to educate customers on technical product features
- Proficiency with CRM and dealer management systems
- Ability to work collaboratively in a team environment
- Strong organizational skills
Job Duties
- Provide exceptional customer service throughout the entire vehicle sales and ownership experience
- Manage customer needs, appointments, follow-ups, and satisfaction surveys
- Educate customers on vehicle technology features and Connected Services functionality
- Serve as the main point of contact during sales and service processes
- Support the sales team with daily operations
- Independently assist with sales-related responsibilities when needed
- Utilize CRM and dealer management systems to anticipate customer needs and maintain strong customer relationships
Job Criteria
Experience
No experience required
Job Location
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