Automotive Sales Concierge - Genesis

Woodhouse Auto Family is a prestigious automotive dealership group known for its commitment to exceptional customer service and comprehensive automotive solutions. Operating across 24 locations and representing 22 renowned automotive brands, Woodhouse Auto Family has established itself as a leader in the car sales and service industry. The company prides itself on creating a supportive and inclusive environment where employees are treated like family, offering numerous opportunities for growth, mentorship, and career development. Their focus on training, employee well-being, and customer satisfaction sets them apart as a top employer in the automotive sector.

The Sales Concierge position at Woodhouse Auto Family, specifically at the Genesis dealership located at 225 N 170th St Suite #110, Omaha, NE, is a full-time role with a schedule from Monday to Saturday, 9:00 AM to 5:30 PM, including a weekday off. The hourly compensation ranges from $18.00 to $20.00, reflecting the company’s dedication to attracting quality candidates who are passionate about automotive sales and customer relations.

As a Sales Concierge, you will play a pivotal role in delivering exceptional customer service throughout the entire vehicle sales and ownership experience. This position involves managing customer needs, scheduling appointments, following up with clients, and conducting satisfaction surveys to ensure a seamless and satisfying experience for every customer. You will educate buyers about vehicle technology features and Connected Services, acting as the main point of contact during sales and service processes. This role supports the sales team with daily operational tasks and independently manages sales-related responsibilities as needed.

Utilizing customer relationship management (CRM) and dealer management systems will be a critical part of your daily duties, enabling you to anticipate customer needs and maintain strong relationships. Your professional demeanor and adherence to company standards, procedures, and safety policies will help uphold the dealership’s reputation for excellence.

Working at Woodhouse Auto Family means joining a vibrant community that values your contributions and supports your career advancement. Employees benefit from extensive training programs, including in-house curriculum through Woodhouse University, paid manufacturer training with travel accommodations, and tuition assistance programs focused on automotive technology and collision repair. The company also offers numerous employee incentives such as referral bonuses, employee appreciation events, and discounts on vehicles, parts, services, and insurance products.

In addition to the rewarding work environment, full-time employees enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, disability coverage, a 401K retirement plan with company match, paid time off, paid holidays, bereavement pay, and an employee assistance program. Woodhouse Auto Family is also committed to maintaining a safe, inclusive, and drug-free workplace, conducting background checks and occupational health screenings as part of the hiring process while providing equal employment opportunities to all individuals regardless of protected characteristics.

Joining Woodhouse Auto Family as a Sales Concierge offers a fulfilling career path with ample room for professional growth, the opportunity to work with some of the industry’s most respected brands, and the chance to become part of a family-oriented team dedicated to excellence and mutual success.