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Automotive Porter/Lane Attendant- Flow Honda of Burlington

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $14.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
paid volunteer time
401(k) retirement plan
Wellness Program
Employee pricing
scholarship program

Job Description

Flow Honda of Burlington is part of Flow Automotive Companies, a leading and innovative automotive group operating 54 franchises across 10 cities in North Carolina and Virginia. Established with a commitment to excellence, Flow Automotive Companies represents 26 automotive manufacturers and employs over 2,200 dedicated professionals. Known for its cutting-edge approach to the transportation industry, Flow is focused on attracting and developing high-achieving individuals who exemplify outstanding character, operational excellence, and exceptional customer service. The company's culture emphasizes innovation, teamwork, and continuous improvement in every aspect of the automotive retail experience.

Flow Honda of Burlington specializes in providing an exceptional level of automotive sales and service to the local community. As a trusted dealership within the Flow network, it offers a wide range of new and pre-owned Honda vehicles along with top-tier maintenance and repair services. Flow Honda prioritizes customer satisfaction through welcoming atmospheres, highly skilled staff, and the integration of new technologies to enhance every client interaction. The dealership is dedicated to creating a seamless, tech-savvy environment where both customers and employees thrive.

The role of Service Concierge/Porter/Lot and Lane Attendant at Flow Honda of Burlington is a multifaceted position vital to daily dealership operations. This role is ideal for individuals who are tech-savvy, customer-oriented, and comfortable working in a fast-paced automotive environment. Key responsibilities include the pick-up and delivery of customer vehicles, which requires careful handling and a professional demeanor. The Service Concierge also manages the organization and parking of vehicles across various store departments, maintaining a clean and orderly dealership environment including the inventory lot and service drive.

Greeting customers with warmth and professionalism is a fundamental duty, as this role represents the first point of contact for many visitors. Furthermore, the Service Concierge/Porter/Lot and Lane Attendant supports service advisors by assisting with various tasks as requested, helping to streamline service department workflows. Preferred candidates will have the ability to operate manual transmission vehicles, although this is not a strict requirement. Compensation is competitive and correlates closely with skill level and prior experience, reflecting the value Flow Honda places on its team members.

Employees in this role are expected to embrace new technologies and innovative practices regularly implemented at Flow Honda to boost operational efficiency and enhance the customer experience. This aligns with Flow Automotive’s wider strategy to stay at the forefront of automotive retail excellence. The company maintains high standards for its workforce including mandatory drug testing and background checks to ensure a safe and trustworthy workplace environment. Opportunities for career advancement exist within the broader Flow Automotive network thanks to its expansive presence and commitment to employee development.

Job Requirements

  • Willingness to use new technology and implement new innovative processes on a regular basis
  • Valid driver’s license with a clean driving record
  • 21 years or older
  • Must be able to enter and exit vehicles with ease
  • Must pass a drug test and background check prior to starting employment

Job Qualifications

  • Tech-savvy mindset
  • Ability to drive manual transmission vehicles preferred but not required
  • Strong customer service skills
  • Ability to enter and exit vehicles with ease
  • Professional and courteous demeanor
  • Comfortable using new technology and embracing innovative processes

Job Duties

  • Pick-up and delivery of cars for our customers
  • Parking cars for any store department
  • Greeting customers in a welcoming and professional manner
  • Maintaining the cleanliness of the dealership including inventory lot and service drive
  • Assisting service advisors as requested

Job Criteria

Experience

No experience required


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