Automotive Lead Technician

Bridgestone Retail Operations (BSRO) is a distinguished division of Bridgestone Americas, employing over 22,000 teammates across North America. BSRO operates more than 2,200 company-owned stores, including well-known brands such as Firestone Complete Auto Care, Tires Plus, and Wheel Works. This expansive retail network positions BSRO as a market leader in tire and automotive service sales with over $4.5 billion in annual sales, providing a dynamic and stable environment for career growth in the automotive sector.

Bridgestone Retail Operations is committed to building a supportive workplace that values diversity, equity, and inclusion. The company encourages its employees to bring their whole selves to work, fostering a culture of mutual respect and collaboration. Working at BSRO means being part of a mission to 'Serve Society with Superior Quality,' which transcends beyond just selling products; it emphasizes community involvement, integrity, teamwork, and continuous professional development.

The Lead Technician role at Bridgestone is essential for maintaining this high standard of service and customer care. This position requires a strong combination of technical expertise and leadership skills. Lead Technicians are expected not only to diagnose and repair a broad range of automotive systems but also to mentor and guide junior technicians to enhance team performance and ensure superior customer satisfaction. The role involves rigorous technical challenges related to drivability, electrical systems, brakes, suspension, air conditioning, and computer diagnostics within automotive repairs.

A distinct feature of this role is the flat-rate pay system, which rewards technicians with a predetermined compensation for each task completed efficiently, emphasizing productivity and skill. This position offers a pay range of $24.10 to $41.83 per hour, providing competitive compensation aligned with regional averages. Additionally, new hires benefit from a $2,500 sign-on bonus as an incentive to join Bridgestone.

Bridgestone Retail Operations also prioritizes employee growth through continuous paid formal training, including company-funded ASE certifications. This ensures that technicians remain at the forefront of rapidly evolving automotive technologies. The company pays for certification test and registration fees regardless of pass or fail, and rewards bonuses for successful completion of ASE tests. The role demands that the Lead Technician obtain or maintain ASE certifications in at least five categories (A1 through A8) within two years of employment.

Employees enjoy a comprehensive benefits package, which includes medical, dental, and vision coverage starting on day one, paid vacations and holidays, flexible scheduling, 401(k) matching, on-demand daily pay options, and numerous professional development opportunities. The company also promotes a strong community involvement ethos and supports career advancement through an array of resources and mentorship programs.

Bridgestone Retail Operations is an equal employment opportunity employer that values diversity and inclusion, welcoming applicants of all backgrounds and identities. The company ensures fair and lawful compensation practices, compliant with all federal, state, and local regulations, and requires completion of employment eligibility verification (Form I-9) during the hiring process. This role provides an excellent opportunity for motivated automotive professionals to join a reputable and growing company with a focus on innovation, service excellence, and employee empowerment.