Automotive Dealership Porter/Valet Manager -Honda Downtown Chicago

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $20.50
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Work Schedule

Standard Hours
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Team member discounts
career advancement
Paid training

Job Description

Alliance Dealer Solutions is a distinguished provider of automotive services dedicated to supporting dealership partners in delivering exceptional customer experiences and operational excellence. As a rapidly expanding company within the automotive industry, Alliance Dealer Solutions specializes in optimizing dealership service departments through efficient vehicle preparation, movement, and superior customer interaction. The company’s innovative approach and commitment to quality have established it as a trusted partner for dealerships seeking to enhance their service operations and overall customer satisfaction.

Working at Alliance Dealer Solutions means becoming part of a dynamic and inclusive team that values professional growth and individual achievement. The company fosters a supportive environment where employees are encouraged to develop their skills, embrace new challenges, and advance their careers. This culture of continuous improvement and teamwork creates an engaging workplace ideal for individuals eager to contribute to the automotive sector's success.

The Site Leader role at Alliance Dealer Solutions is a pivotal position centered on leading and managing the service and sales porter team within a dealership setting. This leadership role requires a self-motivated, entrepreneurial individual who can oversee the daily operations of the service department, ensuring the highest standards of vehicle preparation and customer service are maintained. As a Site Leader, you will be instrumental in supervising teams, coordinating vehicle movements, maintaining traffic flow on the service drive, and conducting final quality inspections. Your ability to organize and communicate effectively will directly impact the dealership’s operational efficiency and customer satisfaction.

This full-time role offers competitive salary opportunities and immediate earning potential, making it an attractive opportunity for those seeking a stable and rewarding career in automotive service management. In addition to compensation, Alliance Dealer Solutions provides comprehensive benefits, including health, dental, and vision insurance options, and opportunities for career advancement. The company also emphasizes training and development, offering guest services training and problem-solving skills development to equip you with tools for success and future growth.

The responsibilities of the Site Leader extend beyond operational management to include fostering a positive team culture through exemplary communication, professional demeanor, and focused leadership. You will lead by example, demonstrating strong leadership skills, customer service excellence, and attention to detail. The role also involves implementing best practices that enhance efficiency and quality in vehicle preparation and presentation.

Joining Alliance Dealer Solutions as a Site Leader means becoming a key contributor to a company that values diversity, inclusion, and equal opportunity. The company prides itself on creating a workplace where all employees feel valued and are given a fair chance to succeed regardless of race, color, religion, gender, or veteran status. This dedication to fairness and respect enhances the company’s reputation as a desirable employer within the automotive industry.

In summary, if you are an organized, detail-oriented leader with a passion for automotive service and customer satisfaction, the Site Leader position at Alliance Dealer Solutions offers an exceptional career path. It combines leadership opportunities, competitive compensation, comprehensive benefits, and a supportive environment focused on continuous professional growth and team success.

Job Requirements

  • Ability to stand, walk, and run for extended periods
  • Ability to lift up to 50 pounds
  • Ability to work outdoors in various weather conditions

Job Qualifications

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • 18 years or older
  • Previous experience in a supervisory role

Job Duties

  • Lead and manage the service and sales porter team, providing guidance, training, and support to ensure high performance and adherence to dealership standards
  • Oversee the preparation of vehicles upon customer arrival, ensuring a smooth workflow and timely service
  • Safely move vehicles to their designated locations, including the service lot, detail, shop, or other required areas
  • Record the location of each vehicle and ensure keys are stored properly
  • Acknowledge and assist all customers with a smile and a friendly greeting
  • Properly log all vehicle movement requests and ensure accurate record-keeping
  • Maintain a steady traffic flow on the service drive, using cones for any lane closures if necessary
  • Monitor porter return times when assisting customers with vehicle pick-up to ensure a quick and memorable experience
  • Assign downtime duties such as sweeping, picking up trash, and maintaining the service drive
  • Rotate lunch breaks to ensure the service drive is always properly staffed
  • Conduct final inspections of vehicles to ensure they are cleaned, free of indicator lights, and ready for customer pick-up
  • Implement and maintain best practices for vehicle preparation and presentation to improve efficiency and quality
  • Perform other tasks as required to ensure the smooth operation of the service and sales department

Job Criteria

Experience

Mid Level (3-7 years)


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