Job Overview
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Health and Wellness Program
Paid vacation and holidays
Job Description
The Service Porter-Valet position is offered by a reputable automotive service establishment dedicated to providing exceptional customer service and maintaining the highest standards in vehicle care and lot management. This company is known for its commitment to both its customers and employees, fostering an environment where energy, professionalism, and a positive attitude are highly valued. The organization operates in a fast-paced environment where attention to detail and customer satisfaction play critical roles in daily operations. They strive to create a seamless service experience for their customers, from the moment their vehicle arrives for service until it is returned to them in impeccable condition. This role is classified as full-time employment with competitive pay and includes comprehensive benefits such as health, dental, vision, and life insurance, participation in a 401K plan, as well as a health and wellness program. Employees also enjoy community involvement opportunities along with company-paid vacation and holidays.
In this role, the Service Porter-Valet is responsible for expertly moving vehicles throughout the service area and lot, ensuring the safety and cleanliness of all vehicles and the environment they are serviced in. They deliver vehicles back to customers once servicing is complete and provide transportation to and from customers' homes when necessary, demonstrating a high level of trust and reliability. Candidates for this position must exhibit great communication and customer service skills, coupled with strong organizational and problem-solving abilities. A positive and energetic attitude is essential to thrive in this role, which demands the ability to safely operate both manual and automatic transmission vehicles, as well as skillfully maneuver in confined spaces.
Previous experience in a similar role is preferred but not mandatory, as the company is willing to train motivated individuals. The ideal candidate will hold a valid California driver’s license with a clean driving record and be capable of handling multiple tasks efficiently while maintaining professionalism and composure under pressure. Furthermore, the Service Porter-Valet contributes to maintaining the service area's appearance by performing cleaning duties such as washing vehicles, clearing debris, and ensuring the overall tidiness of the shop environment. This role requires a hands-on individual who enjoys working independently yet thrives as part of a team, always putting customer satisfaction and teamwork at the forefront.
In summary, this position offers an excellent opportunity for individuals who are passionate about cars, enjoy customer interaction, and want to be part of a dynamic team that values dedication and high standards. With supportive leadership, excellent benefits, and a positive workplace culture, this is a role where enthusiastic and dependable candidates can advance their careers while making a tangible difference in the customer’s experience and the company’s success.
In this role, the Service Porter-Valet is responsible for expertly moving vehicles throughout the service area and lot, ensuring the safety and cleanliness of all vehicles and the environment they are serviced in. They deliver vehicles back to customers once servicing is complete and provide transportation to and from customers' homes when necessary, demonstrating a high level of trust and reliability. Candidates for this position must exhibit great communication and customer service skills, coupled with strong organizational and problem-solving abilities. A positive and energetic attitude is essential to thrive in this role, which demands the ability to safely operate both manual and automatic transmission vehicles, as well as skillfully maneuver in confined spaces.
Previous experience in a similar role is preferred but not mandatory, as the company is willing to train motivated individuals. The ideal candidate will hold a valid California driver’s license with a clean driving record and be capable of handling multiple tasks efficiently while maintaining professionalism and composure under pressure. Furthermore, the Service Porter-Valet contributes to maintaining the service area's appearance by performing cleaning duties such as washing vehicles, clearing debris, and ensuring the overall tidiness of the shop environment. This role requires a hands-on individual who enjoys working independently yet thrives as part of a team, always putting customer satisfaction and teamwork at the forefront.
In summary, this position offers an excellent opportunity for individuals who are passionate about cars, enjoy customer interaction, and want to be part of a dynamic team that values dedication and high standards. With supportive leadership, excellent benefits, and a positive workplace culture, this is a role where enthusiastic and dependable candidates can advance their careers while making a tangible difference in the customer’s experience and the company’s success.
Job Requirements
- High school education or equivalent
- Valid Texas driver's license with a clean driving record
- Ability to drive manual and automatic vehicles
- Ability to maneuver vehicles safely in confined spaces
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Basic computer literacy
- High energy level and positive attitude
- Willingness to multi-task and adapt to fast-paced environment
Job Qualifications
- No experience necessary. We are willing to train
- High school diploma or GED preferred
- Unrestricted Texas driver's license and clean driving record
- Able to drive both automatic and standard-transmission vehicles
- Able to safely operate motor vehicles in tight and small spaces
- Highly professional and dependable
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Able to work independently with minimal supervision
- Basic computer and internet skills
- Previous experience in a similar role a plus
- Must be customer service oriented
- Must be a team player with a strong sense of commitment to the customer and team members
- Must be self-motivated with good written and verbal communication skills
- Strive to respect and facilitate teamwork within all departments
- Friendly with high energy and the willingness to go above and beyond
- Willing to multi-task
- Bilingual a plus
Job Duties
- Drives vehicles to and from service areas and lot as needed
- Installs protective coverings such as seat covers, steering wheel covers, and floor mats in all vehicles brought in for service
- Services vehicles with gas, oil, and water
- Washes and cleans vehicles as needed
- Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
- Helps maintain shop cleanliness, including windows, doors, floors, etc.
- Conducts dealer trades
- Transports customers to and from their home when needed and requested
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Follows all safety and security procedures
- Performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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