Auto Parts Counter Sales - Belton, TX

This job opportunity is with a reputable retail establishment specializing in automotive parts and related merchandise. The company operates retail stores that cater to customers seeking genuine auto parts and accessories with excellent customer service and timely product availability. As a part of the company, employees work in a dynamic and busy retail environment that values professionalism, customer satisfaction, and efficient store operations. The retail store emphasizes a clean, organized, and safe workplace, ensuring that both customers and staff enjoy a positive shopping experience while adhering to company policies and safety regulations.

The role being offered is the position of a General Store Staff Counter I, reporting directly to the store manager. This position is designed for individuals who are motivated by customer service excellence and operational responsibility. The core duties revolve around delivering outstanding customer service, handling merchandise accurately, maintaining store cleanliness, and supporting store operations by processing sales transactions and orders efficiently. This position also requires the use of company-provided vehicles to deliver or pick up parts and merchandise from customers and vendors, highlighting the importance of reliability and adherence to schedules.

The Counter I staff member acts as the first point of contact for customers entering the store or calling by phone, greeting them promptly and providing answers to inquiries about product prices, availability, and functionality. Maintaining a friendly environment with outstanding service standards and solid product knowledge is critical to the role. Employees are responsible for processing sales including totaling the bill, accepting payments, making change, and wrapping or bagging merchandise. Special order placements, cash drawer balancing, and handling of outgoing merchandise transfers are also essential duties.

Beyond customer service, this position requires attention to store appearance by stocking shelves, setting up advertising displays, tagging merchandise prices, and ensuring the overall cleanliness and safety of the store and warehouse areas. Employees may assist with custodial tasks such as sweeping, dusting, organizing merchandise, and maintaining restrooms and aisles.

Training is a continuous aspect of this role, and employees are expected to engage in company-sponsored programs to enhance their product knowledge and service skills. Safety compliance with OSHA and company policies is mandatory to maintain a secure workplace. The candidate must maintain professional communication, appearance, attendance, and positive attitude reflecting the company’s goals and values.

Educationally, this position requires a high school diploma or equivalent, with a preference for candidates having completed ASE Counterman I training. Prior experience in the auto parts industry is advantageous but not mandatory. Additional prerequisites include successful completion of background checks, physical evaluations, and drug testing, emphasizing the company’s commitment to integrity and workplace safety. Overall, this role offers an excellent opportunity for individuals eager to work in a supportive environment that balances retail service with operational excellence, ideal for those passionate about the automotive sector and customer engagement.