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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Stable full-time position
friendly and supportive team
Opportunities for growth and advancement
Paid training
Employee benefits available
Job Description
Heyward Allen is a reputable company located at 2910 Atlanta Highway, Athens, GA 30606 that specializes in providing outstanding customer service and coordination to its clients. As a well-established business, Heyward Allen prides itself on fostering a supportive work environment where employees are encouraged to develop their skills and grow professionally. This company is synonymous with a friendly and organized workplace culture, placing high value on dependability, communication, and teamwork. They seek to continuously uphold excellence through their dedicated staff who take pride in delivering an exceptional customer experience.
The current opportunity presents itself in the form of a Cus... Show More
The current opportunity presents itself in the form of a Cus... Show More
Job Requirements
- High school diploma or equivalent
- strong communication and people skills
- positive attitude and professional demeanor
- ability to multitask and stay organized
- dependable and detail-oriented
- comfortable using phones and computers
- willingness to learn and undergo training
Job Qualifications
- Strong communication and people skills
- positive attitude and professional demeanor
- ability to multitask and stay organized
- dependable and detail-oriented
- comfortable with phones and computers
- previous scheduling or customer service experience is helpful but not required
Job Duties
- Answer incoming calls and assist customers
- schedule and confirm appointments
- keep calendars and daily schedules organized
- communicate clearly with customers and team members
- follow up with customers when needed
- enter and update customer information accurately
- help create a positive, professional customer experience
- make outbound calls to guests who are due for service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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