
Job Overview
Compensation
Hourly
Range $17.00 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
training programs
Job Description
H-E-B is a renowned supermarket chain dedicated to delivering high-quality food products and exceptional customer service to communities. Established decades ago, H-E-B has grown to become a leader in the retail grocery sector, known for its commitment to quality, community involvement, and customer satisfaction. Their stores feature various departments, including bakery, deli, fresh prepared foods, and more, offering a wide range of products to meet diverse customer needs. Working at H-E-B means being a part of a team that values dedication, innovation, and customer-centric service.
The Food Service Representative role at H-E-B is a vital position that combines customer interaction with food preparation and merchandising responsibilities. This role involves maintaining a well-stocked and organized department, preparing and packaging fresh food products, and ensuring that all food safety and sanitation standards are strictly followed. As a Food Service Representative, you will play an essential part in providing superior customer service by taking orders, answering questions about products, and assisting customers with their selections. This role requires working in a fast-paced retail environment where planning, organization, and attention to detail are key. Specific duties can vary based on the department you work in, such as bakery, deli, or prepared foods, each with its specialized responsibilities like baking, slicing, inventory management, and product presentation.
Working as a Food Service Representative requires strong communication and interpersonal skills to interact effectively with customers and team members. You will use various computer systems and equipment such as scales, labeling machines, and ordering system applications to support daily operations. Maintaining cleanliness and adhering to H-E-B's food safety and sanitation protocols is critical to ensure the highest standards of food hygiene and safety. Physical demands may include frequent standing, walking, bending, lifting heavy items, and performing fine motor tasks appropriate to the department’s needs.
This position is designed for individuals who are passionate about food service, enjoy working in a dynamic environment, and are committed to delivering excellent customer service. The opportunity to grow within H-E-B and be part of a company that cares for its employees and customers alike makes this role appealing. Candidates should be at least 18 years old and possess a high school diploma or equivalent as basic educational qualifications. Food safety and sanitation training will be provided upon hire, ensuring that each team member fully understands the importance of safe food handling practices.
By joining H-E-B as a Food Service Representative, you will be part of a collaborative work environment that values your contributions and offers the chance to develop your career in retail food service. The role involves a blend of customer interaction, food preparation, and operational duties, making it both challenging and rewarding for those interested in the food retail industry. If you appreciate a fast-paced work setting where teamwork and customer focus are prioritized, this position offers the perfect opportunity to grow while providing excellent service to customers.
The Food Service Representative role at H-E-B is a vital position that combines customer interaction with food preparation and merchandising responsibilities. This role involves maintaining a well-stocked and organized department, preparing and packaging fresh food products, and ensuring that all food safety and sanitation standards are strictly followed. As a Food Service Representative, you will play an essential part in providing superior customer service by taking orders, answering questions about products, and assisting customers with their selections. This role requires working in a fast-paced retail environment where planning, organization, and attention to detail are key. Specific duties can vary based on the department you work in, such as bakery, deli, or prepared foods, each with its specialized responsibilities like baking, slicing, inventory management, and product presentation.
Working as a Food Service Representative requires strong communication and interpersonal skills to interact effectively with customers and team members. You will use various computer systems and equipment such as scales, labeling machines, and ordering system applications to support daily operations. Maintaining cleanliness and adhering to H-E-B's food safety and sanitation protocols is critical to ensure the highest standards of food hygiene and safety. Physical demands may include frequent standing, walking, bending, lifting heavy items, and performing fine motor tasks appropriate to the department’s needs.
This position is designed for individuals who are passionate about food service, enjoy working in a dynamic environment, and are committed to delivering excellent customer service. The opportunity to grow within H-E-B and be part of a company that cares for its employees and customers alike makes this role appealing. Candidates should be at least 18 years old and possess a high school diploma or equivalent as basic educational qualifications. Food safety and sanitation training will be provided upon hire, ensuring that each team member fully understands the importance of safe food handling practices.
By joining H-E-B as a Food Service Representative, you will be part of a collaborative work environment that values your contributions and offers the chance to develop your career in retail food service. The role involves a blend of customer interaction, food preparation, and operational duties, making it both challenging and rewarding for those interested in the food retail industry. If you appreciate a fast-paced work setting where teamwork and customer focus are prioritized, this position offers the perfect opportunity to grow while providing excellent service to customers.
Job Requirements
- 18 years or older
- knowledge of computer systems and equipment such as pc, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma or ged or equivalent
- completion of company orientation
- food safety and sanitation training upon hire
- ability to function in a fast-paced, retail environment
- ability to lift up to 55 lbs and manage in excess of 65 lbs depending on department
- ability to perform physical tasks such as standing, walking, bending, reaching, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing, pulling, pinching, and fine motor movements
- ability to work in varying temperature and noisy conditions
Job Qualifications
- high school diploma or ged or equivalent
- knowledge of computer systems and equipment such as pc, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- completion of company orientation
- food safety and sanitation training upon hire
Job Duties
- provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products and assists with selections
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, rotates, and culls products for poor quality
- assists in basic set-up and clean-up processes
- uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains equipment properly
- complies with food safety and sanitation standards
- records production and shrink to aid production planning
- takes care of service counter customers
- uses ordering system applications
- serves and packages products at customer request
- educates customers on preparation and reheating instructions
- prepackages condiments for prepared food items
- cuts, slices, dices, chops food in preparation for chef
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

