Austin 17 (Hwy 183/Braker) Bakery - Overnight Food Service Rep - Part-Time

H-E-B is a well-established and highly respected grocery retailer known for its commitment to quality products and exceptional customer service. As a leading supermarket chain, H-E-B offers a wide range of fresh food products, groceries, and household items across numerous stores in Texas and northern Mexico. The company prides itself on its strong community involvement, innovative retail practices, and dedication to food safety and employee development. With a reputation for creating a positive shopping experience, H-E-B continues to expand and maintain a significant presence in the grocery industry.

The Food Service Representative role at H-E-B plays a crucial part in upholding the company’s high standards for product quality and customer satisfaction. This position involves maintaining a well-stocked and well-maintained department while delivering superior customer service. Food Service Representatives are responsible for preparing, packaging, and merchandising fresh products daily, ensuring that all food safety and sanitation standards are consistently met. The role demands a thorough understanding of food handling procedures, excellent communication skills, and the ability to work efficiently in a fast-paced retail environment. Employees in this role may work in various departments such as bakery, deli, or prepared foods, each with specific responsibilities suited to the nature of the products offered.

As a Food Service Representative, you will engage directly with customers, assisting them with orders and product selections, providing essential information about the items available, and using suggestive selling techniques to enhance sales. Beyond customer interaction, you will be involved in food preparation tasks including slicing, packaging, labeling, and ensuring proper rotation of products to maintain freshness and quality. You will also handle equipment operation and cleaning, comply with H-E-B’s food safety and sanitation regulations, and follow departmental and store operating procedures. Additional tasks may include inventory management, catering order preparation, and utilizing company systems and applications for order processing and production planning.

Working in this role requires physical stamina and the ability to perform tasks that may involve lifting heavy items, standing for long periods, and working in varying temperature conditions. H-E-B emphasizes safety and proper lifting techniques to protect its employees. This position offers the opportunity to develop valuable skills in food service, customer relations, and retail operations while contributing to the success of a premier grocery brand. The company provides initial orientation and training in food safety and sanitation, ensuring all team members perform their duties confidently and safely.

Employment at H-E-B as a Food Service Representative is typically full-time or part-time, with schedules that may vary to accommodate business needs. The position offers a competitive hourly wage and opportunities for advancement within the company. Joining H-E-B means becoming part of a team that values integrity, quality, and community, while fostering a supportive work environment where employees can thrive and grow.