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H-E-B Grocery logo

Austin 17 (Hwy 183/Braker) Bakery - Overnight Food Service Rep - Part-Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

H-E-B is a well-established and highly respected grocery retailer known for its commitment to quality products and exceptional customer service. As a leading supermarket chain, H-E-B offers a wide range of fresh food products, groceries, and household items across numerous stores in Texas and northern Mexico. The company prides itself on its strong community involvement, innovative retail practices, and dedication to food safety and employee development. With a reputation for creating a positive shopping experience, H-E-B continues to expand and maintain a significant presence in the grocery industry.

The Food Service Representative role at H-E-B plays a cr... Show More

Job Requirements

  • HS Diploma or GED or equivalent
  • knowledge of computer systems and equipment such as PC, symbol, scales, label machine
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • ability to work in a fast-paced environment
  • completion of company orientation upon hire
  • food safety and sanitation training upon hire

Job Qualifications

  • HS Diploma or GED or equivalent
  • knowledge of computer systems and equipment such as PC, symbol, scales, label machine
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • ability to work in a fast-paced environment
  • completion of company orientation upon hire
  • food safety and sanitation training upon hire

Job Duties

  • Provides superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • prepares, packages, and merchandises fresh product effectively
  • slices, packages, labels, rotates, and culls products for poor quality
  • assists in technical areas such as basic set-up and clean-up
  • uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • cleans and sanitizes display cases
  • operates and maintains equipment properly
  • complies with H-E-B food safety and sanitation standards
  • complies with department and store operating procedures
  • records production and shrink to aid in production planning (bakery)
  • assists in technical areas such as baking, frying, and decorating (bakery)
  • culls bakery products for poor quality and expiration dates (bakery)
  • takes care of service counter customers (deli)
  • uses ordering system applications (deli)
  • uses Fresh Production Planner (deli)
  • performs inventory management processes as required (deli)
  • ensures catering orders are prepared and ready for customer pickup (deli)
  • performs all sanitation and maintenance tasks for deli slicers (deli)
  • serves and packages products at customer’s request (prepared foods)
  • educates customers on preparation and reheating instructions of prepared foods (prepared foods)
  • prepackages condiments for prepared food items (prepared foods)
  • cuts, slices, dices, and chops food in preparation for chef (prepared foods)

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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