H-E-B Grocery logo

Austin 09 (Allandale) Bakery - Overnight Baker/Fryer - Part time

Job Overview

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Compensation

Hourly
Range $17.50 - $1.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement

Job Description

H-E-B is a renowned supermarket chain known for its commitment to quality products and exceptional customer service. As a leader in the retail grocery industry, H-E-B emphasizes not only providing a broad selection of fresh foods but also maintaining rigorous food safety and sanitation standards. The company fosters a supportive work environment that values teamwork, customer satisfaction, and professional growth. H-E-B’s bakery departments are known for delivering freshly baked goods that delight customers daily, blending traditional baking techniques with modern technology to offer a wide variety of products.

The Baker / Fryer position at H-E-B is a dynamic role essential to maintaining the bakery's reputation for quality and freshness. In this position, you will apply proper baking and frying techniques to ensure that all products meet the highest standards. Your responsibilities will include preparing, baking or frying, packaging, and merchandising fresh baked goods daily. Coupled with close adherence to bakery and food safety protocols, you will be instrumental in delivering a satisfying experience to customers. The role requires a keen attention to detail to maintain product quality control and ensure timely product availability on the sales floor. Customer service is a key component, as you will engage with customers, handle orders, answer questions, and use suggestive selling techniques to meet sales goals. This position also entails maintaining cleanliness and sanitation of the bakery area and equipment to comply with company and health regulations.

This is an excellent opportunity for someone passionate about baking, with a minimum of one year of bakery experience, to contribute to a well-established retailer. The role demands physical stamina, organizational skills, and the ability to work in a fast-paced environment while maintaining a strong customer focus. You will be part of a team that values collaboration and supports its members in delivering high-quality products. As a Baker / Fryer, you will develop and refine your baking skills, gain comprehensive knowledge of bakery production tools and equipment, and play a vital role in sustaining H-E-B's tradition of quality and customer satisfaction. The employment is full-time/part-time and offers opportunities for career advancement within the company, aligned with continual training and compliance with food safety certifications. This role is ideal for individuals who enjoy working with food production and customer service in a retail setting.

Job Requirements

  • 18+ years old
  • minimum 1 year baking experience
  • knowledge of bakery equipment and computer systems
  • strong customer service skills
  • good communication and interpersonal skills
  • ability to read and write
  • planning and organizing skills
  • completion of company orientation
  • food safety certification
  • sanitation training
  • ability to function in a fast-paced environment
  • ability to interact with customers attentively
  • ability to frequently stand and walk
  • occasionally perform physical movements such as bending, stooping, squatting, kneeling, climbing stairs, twisting, and pushing/pulling
  • ability to lift up to 50 lbs
  • willingness to ask for assistance when lifting heavy items

Job Qualifications

  • HS diploma or GED or equivalent
  • 1+ years of experience in bakery
  • knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • completion of company orientation upon hire
  • food safety training upon hire
  • sanitation training upon hire

Job Duties

  • Provides superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • uses suggestive selling techniques to meet customer needs and build department sales
  • applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance
  • uses production tools to plan baking / frying
  • applies proper baking / frying techniques for each item, according to visual training aids (VTAs)
  • plans for / breaks out proper amount of baked goods daily
  • ensures quality control of all products before sending to sales floor
  • ensures baked / fried product reaches the showcase and tables at prescribed times
  • prepares, packages, and merchandises fresh product effectively
  • slices, packages, labels, and rotates products
  • records production and shrink to aid in production planning
  • cleans / sanitizes display cases
  • maintains production area according to SOPs
  • complies with H-E-B food safety and sanitation standards
  • complies with department / Store operating procedures
  • operates / maintains all equipment properly

Job Criteria

Experience

No experience required


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