Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Career development opportunities
Employee assistance program
Job Description
Chili's is a renowned casual dining restaurant chain that was founded in Dallas, Texas in 1975. Over the decades, it has earned a solid reputation as the go-to destination for Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Chili's is deeply rooted in a culture of hospitality, service, and community engagement, which forms the cornerstone of its operations and brand identity. The company is dedicated to providing a welcoming and enjoyable dining experience for every guest, every day. Chili's commitment to excellence extends beyond just great food; it fosters a lively and fun atmosphere where guests and team members alike can connect and thrive.
This hospitality-driven company prides itself on having a work environment that is both dynamic and fun, where teamwork is highly valued and recognized. The management team at Chili's plays a pivotal role in maintaining this culture by leading, motivating, and nurturing team members to deliver top-notch service and meet financial and operational goals.
The Manager role at Chili's is designed for individuals wired for hospitality—those passionate about people who possess the ability to make guests and team members feel valued and special. Managers act as the critical link between front-of-house and back-of-house operations, ensuring that every shift runs smoothly with high energy and exemplary service standards. They are entrusted with the responsibility to uphold Chili’s operational and quality standards, ensuring guests have memorable experiences while achieving key business objectives.
This role requires a well-rounded leader who is as committed to developing team members as they are to driving business results. A Chili's Manager influences team member behavior by championing restaurant initiatives and fostering open communication between staff and management. They must lead with both heart and mind, exercising self-reflection, vulnerability, and accountability. By doing so, the Manager creates an environment that supports growth, open dialogue, and shared success.
One of the essential functions of this position is cost control using Chili's established systems while ensuring that safety standards are rigorously maintained. The Manager is also responsible for hiring, training, retaining, and developing team members, preparing them for larger responsibilities within the restaurant. Relationship-building is key, not only with guests inside the restaurant but within the local community, positioning Chili's as an active and trusted neighborhood establishment.
In summary, the Chili's Manager is a multifaceted leadership role in the hospitality sector that combines operational excellence, leadership development, guest experience enhancement, and financial stewardship within a culture known for its vibrancy and fun. This is an excellent opportunity for driven, dependable individuals who thrive in a fast-paced environment and are dedicated to teamwork and hospitality excellence.
This hospitality-driven company prides itself on having a work environment that is both dynamic and fun, where teamwork is highly valued and recognized. The management team at Chili's plays a pivotal role in maintaining this culture by leading, motivating, and nurturing team members to deliver top-notch service and meet financial and operational goals.
The Manager role at Chili's is designed for individuals wired for hospitality—those passionate about people who possess the ability to make guests and team members feel valued and special. Managers act as the critical link between front-of-house and back-of-house operations, ensuring that every shift runs smoothly with high energy and exemplary service standards. They are entrusted with the responsibility to uphold Chili’s operational and quality standards, ensuring guests have memorable experiences while achieving key business objectives.
This role requires a well-rounded leader who is as committed to developing team members as they are to driving business results. A Chili's Manager influences team member behavior by championing restaurant initiatives and fostering open communication between staff and management. They must lead with both heart and mind, exercising self-reflection, vulnerability, and accountability. By doing so, the Manager creates an environment that supports growth, open dialogue, and shared success.
One of the essential functions of this position is cost control using Chili's established systems while ensuring that safety standards are rigorously maintained. The Manager is also responsible for hiring, training, retaining, and developing team members, preparing them for larger responsibilities within the restaurant. Relationship-building is key, not only with guests inside the restaurant but within the local community, positioning Chili's as an active and trusted neighborhood establishment.
In summary, the Chili's Manager is a multifaceted leadership role in the hospitality sector that combines operational excellence, leadership development, guest experience enhancement, and financial stewardship within a culture known for its vibrancy and fun. This is an excellent opportunity for driven, dependable individuals who thrive in a fast-paced environment and are dedicated to teamwork and hospitality excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Strong leadership and communication skills
- Ability to work flexible hours including nights and weekends
- Knowledge of food safety and sanitation regulations
- Capability to manage multiple priorities in a fast-paced environment
- Passion for providing exceptional guest service
Job Qualifications
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our manager timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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