Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $10.00
clock

Work Schedule

Flexible
Night Shifts
diamond

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
employee discount

Job Description

Dalwadi Hospitality Management, LLC is a reputable hotel management company based in Houston, Texas, known for delivering comprehensive solutions for the development and management of quality hotel properties from inception to completion. Our team is comprised of skilled hospitality professionals dedicated to providing exceptional experiences to both our guests and associates. As a company deeply committed to hospitality excellence, we strive to foster a dynamic and supportive work environment where every employee has the opportunity to contribute meaningfully and grow within the industry. Dalwadi Hospitality Management offers a range of employment opportunities in hospitality management and other related roles in Houston, TX, and the nearby areas. We invite dedicated professionals who are passionate about hospitality to join our cohesive and talented team.

The Night Auditor role at Dalwadi Hospitality Management is a critical position that acts as the primary liaison with guests during the overnight shift. This position requires an individual who can efficiently carry out night audit procedures, ensuring the accurate closing of daily accounts for the hotel in compliance with brand standards and company policies. The Night Auditor works largely independently with minimal supervision, so self-motivation and reliability are essential. The role is not only responsible for the auditing functions but also for delivering outstanding guest service by facilitating smooth check-in and check-out experiences, managing reservations, responding to inquiries, and handling any guest issues with a customer-first mindset.

In addition to guest interaction, the Night Auditor oversees various operational tasks such as balancing cash drawers, maintaining room availability records, operating the front desk software, performing security rounds, and generating automated audit reports for management review. Attention to detail is crucial, as is the ability to handle multiple responsibilities concurrently while maintaining professionalism and calm under pressure. The role also includes essential duties such as assisting with wake-up calls, coordinating messages, managing bedding and supply storage for the next day, and communicating effectively with preceding and succeeding shifts to ensure consistency in operations. Flexibility in working hours and assignments is important as this role requires working during the overnight period. Overall, the Night Auditor plays an indispensable part in ensuring that the hotel operates smoothly and guests enjoy a pleasant and seamless experience during their stay.

This position is offered as full-time or part-time employment with a competitive pay rate of $10.00 per hour. Dalwadi Hospitality Management values its employees and provides attractive benefits including paid time off, health insurance, dental insurance, vision insurance, life insurance, and employee discounts. There is no formal education requirement for this role, making it accessible to a wide range of candidates who demonstrate a commitment to exceptional service and operational excellence. Dalwadi Hospitality Management emphasizes a proactive and professional approach to all job functions and supports ongoing training and development to ensure employees can thrive and succeed in their roles. Joining our team means becoming part of a forward-thinking hospitality management company dedicated to quality and guest satisfaction.

Job Requirements

  • Good customer service skills
  • Ability to work independently and with others
  • Good communication skills
  • Attention to detail
  • Ability to multitask
  • Shows good initiative

Job Qualifications

  • Good customer service skills
  • Ability to work independently and with others
  • Good communication skills
  • Attention to detail
  • Ability to multitask
  • Shows good initiative

Job Duties

  • Register guests efficiently and in a friendly manner
  • Ensure guests are assigned the requested room type and correct charges are applied while issuing room keys
  • Check guests out at the end of their stay, confirm guest satisfaction, collect keys, record late charges, and settle bills accurately
  • Manage incoming guest reservations via telephone
  • Respond to guest inquiries related to hotel services and offer suggestions for entertainment, dining, and travel directions
  • Handle guest complaints and issues to exceed guest expectations
  • Process all guest service requests and make necessary room changes
  • Serve as hotel telephone operator, direct calls to appropriate extensions, and take and deliver messages
  • Conduct security patrols
  • Maintain records of room availability and guest accounts, operate front desk software
  • Balance cash drawer and billing
  • Welcome guests and respond promptly and professionally to requests
  • Inspect operational condition of equipment and report unsafe or malfunctioning items to supervisor
  • Utilize office equipment proficiently
  • Adhere to all safety and emergency procedures
  • Maintain up-to-date knowledge of all room rates
  • Set up wake-up calls
  • Print and deliver notices to guests
  • Store bedding and supplies at the front desk for the next day
  • Generate automated audit reports for managerial review
  • Communicate effectively with previous and next shifts
  • Ensure compliance with energy conservation and workplace safety requirements
  • Proactively maintain assigned areas and equipment
  • Complete daily tasks thoroughly and on time
  • Report all security issues to management
  • Attend and participate in mandatory training sessions
  • Show flexibility with schedules and assignments
  • Maintain effective performance under pressure
  • Perform similar tasks as requested by supervisor

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef