You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Job Description
Great Wolf Resorts is a premier family-friendly resort and indoor water park chain, known for delivering memorable vacation experiences filled with fun, adventure, and opportunities for family bonding. At each resort, guests can enjoy a variety of attractions, dining options, and retail experiences all designed to create lasting memories. With a strong commitment to guest satisfaction, innovation, and quality, Great Wolf combines family entertainment with comfort and excellent customer service. This makes it a sought-after destination for families seeking both relaxation and fun activities. The company's retail and attractions departments play a crucial role in providing guests with engaging shopping... Show More
Job Requirements
- High school degree or equivalent
- experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
- minimum of 1 year experience supervising/managing large retail department
- minimum of 3 years retail experience
- successful completion of criminal background check and drug screen
Job Qualifications
- High school degree or equivalent
- experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
- minimum of 1 year experience supervising/managing large retail department
- minimum of 3 years retail experience
- successful completion of criminal background check and drug screen
- four year college degree or equivalent experience in retail management
- previous experience in attractions management and/or retail sales in a theme park or resort/hotel
- demonstrated ability to effectively resolve conflict
- committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
- projects a positive public relations image to team members and guests
- ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
- excellent management skills including conflict resolution, coaching, development and teamwork
Job Duties
- Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
- responsible for the strategic planning and development of the department
- oversees operation of all attractions including Oliver Mining Company, Arcade, MagiQuest, MiniGolf, MiniBowling, XD Theater, Ropes Course, and other attractions as necessary
- oversees all merchandising functions for attractions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
- develops and manages labor, cost of sales, and expense budgets
- manages staff including employee-training programs, scheduling and employee relations
- oversees sales functions including POS system, cash handling, budgets and daily reporting
- oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting
- responsible for department payroll, tracking employee hours and making time-clock changes
- assists the Retail Director in every day operations of all areas of the Retail & Attractions Department including gift shops, arcade, vending, and any other revenue producing venues
- ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
- develops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations including ergonomics, emergency responses, injury and illness prevention, and hazard communications programs
- orders and maintains supply levels
- adherence to all standard operating procedures related to the role
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: