InterContinental logo

Attendant Room Suites Hotel

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Exact $17.45
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

InterContinental Hotels & Resorts is a prestigious, globally recognized luxury hotel brand with a rich legacy dating back to the 1940s. Renowned as the world’s first and most global luxury hotel chain, InterContinental has set the standard for international travel and world-class hospitality. The brand embodies a passion for cultural diversity, refined elegance, and creating memorable experiences for discerning travelers seeking a richer perspective on the world. With properties located worldwide, InterContinental Hotels & Resorts offers guests authentic, inspiring experiences framed within impressive surroundings, blending world-class service with the unique charm of each locale. Employees are celebrated as genuine ambassadors of the InterContinental brand, fostering a dynamic environment that values travel enthusiasts and culturally aware individuals.

The role of Room Attendant at InterContinental Hotels & Resorts is central to maintaining the exceptional quality that guests expect in their accommodations. Room Attendants ensure that guest rooms and suites are pristine, fresh, and welcoming after a busy day, providing a sanctuary where guests can relax, work, or prepare for their next engagement. The position requires a strong commitment to high standards of cleanliness, meticulous attention to detail, and a genuine desire to enhance guest satisfaction. This role is physically demanding, involving various cleaning and maintenance tasks, and requires a proactive mindset to help guests when needed, whether that involves providing small amenities or directions.

Room Attendants at InterContinental play a critical role in the overall guest experience by creating memorable, personalized environments that uphold brand standards without sacrificing individuality. They work closely with supervisors and other hotel departments, ensuring seamless communication and the smooth operation of housekeeping services. Respect for safety procedures and protective measures is paramount, along with a keen sense of organization to manage supplies efficiently and minimize waste. The role also includes managing lost and found items, assisting with turndown service, and participating in deep cleaning projects when needed.

This is a full-time position with a competitive starting salary of $17.45 per hour. InterContinental Hotels & Resorts embraces diversity and encourages candidates who may not perfectly fit every criterion to apply, emphasizing a supportive work culture that values learning and growth. Benefits and other compensation components are tailored according to experience, qualifications, and other factors. Working as a Room Attendant here offers an excellent opportunity for individuals looking to build a career in luxury hospitality, hone their customer service skills, and join a world-class team committed to extraordinary guest experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience beneficial
  • Ability to work on feet for extended periods
  • Physically able to lift and move heavy items
  • Willingness to follow safety protocols
  • Availability to work flexible shifts including nights and weekends
  • Commitment to excellent customer service

Job Qualifications

  • Physical fitness and stamina
  • Ability to lift items up to 50 pounds or 23 kilograms
  • Willingness to bend and kneel as required
  • Basic literacy skills including reading, writing, and math
  • Flexible attitude to work various shifts including nights, weekends, and holidays
  • Prior housekeeping or cleaning experience preferred but not required
  • Good communication skills and team orientation

Job Duties

  • Make sure rooms are always at their best and meet brand standards
  • Help guests by providing amenities and directions
  • Keep supervisors updated on room service progress and repair needs
  • Follow established safety procedures and wear protective equipment
  • Organize supplies and amenities while minimizing waste
  • Reunite lost items with their owners and log all lost and found property
  • Wear uniform with pride and maintain a smart appearance

Job Criteria

Experience

No experience required


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