ATTENDANT - ROOM HOUSEK

Pyramid Global Hospitality is a renowned hospitality management company recognized for its commitment to fostering a People First culture, prioritizing the wellbeing, growth, and development of its employees. With over 230 properties worldwide, Pyramid Global Hospitality has built a reputation for excellence by creating a supportive and inclusive work environment that values diversity and meaningful relationships. The company is dedicated to employee development through comprehensive benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special rates on hotel stays. Pyramid's emphasis on ongoing training and career advancement opportunities enables its workforce to build valuable skills and grow within the hospitality industry.

A standout property within the Pyramid portfolio is the Residence Inn Cincinnati Downtown - The Phelps, located in the historic Phelps Building in the heart of Cincinnati, Ohio. This boutique extended-stay hotel offers unique amenities such as a rooftop restaurant and terrace, making it a premier destination for travelers. The Phelps is distinguished not only by its accommodations and prime location but by its exceptional team members who contribute to its reputation as the number one hotel in Cincinnati. Featuring 134 guest rooms and 5,039 square feet of versatile event space, this property promises a dynamic and rewarding work environment for hospitality professionals.

Joining Pyramid Global Hospitality as a Housekeeper at The Phelps means playing a critical role in maintaining the cleanliness and comfort that guests expect during their stay. Housekeepers are integral to the guest experience, as their attention to detail directly influences guest satisfaction and loyalty. This role demands a diligent and caring individual who understands the importance of cleanliness, sanitation, and guest interaction. The Housekeeping team is considered the "Heart of the House," essential to creating memorable stays that turn first-time visitors into repeat guests.

As part of the Housekeeping team, employees will engage with guests to ensure their satisfaction, collaborate with team members to uphold cleanliness standards, and manage supplies and equipment efficiently. Responsibilities include maintaining orderly work carts, utilizing equipment and amenities appropriately, thorough cleaning and sanitation of guest rooms and areas, and adhering to safety standards. The role also involves inspecting linens and towels daily, following environmentally conscious cleaning practices outlined in the Green Program, and promptly reporting any safety hazards or maintenance issues to ensure guest safety and property integrity.

Pyramid Global Hospitality supports employees’ career growth, offering pathways from housekeeping roles to supervisory, management, and executive positions within the company. The company values individuals who take pride in their work and wish to advance professionally while contributing to outstanding service delivery. Candidates who join The Phelps can expect a collaborative, respectful, and guest-focused workplace where their efforts are recognized and rewarded.

In summary, a housekeeping position at The Phelps by Pyramid Global Hospitality is ideal for individuals seeking a stable and enriching career in the hospitality industry with a reputable employer. The company’s commitment to diversity, inclusion, employee well-being, and professional growth sets it apart as an employer of choice. This role is perfect for conscientious, detail-oriented candidates who are eager to enhance guest experiences and help maintain the hotel's status as Cincinnati's top hospitality destination. Pyramid Global Hospitality embraces a culture that celebrates diversity and inclusion while offering competitive compensation packages tailored to each candidate's unique qualifications and experience.