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Attendant Room Holiday Inn

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive hourly wage
Health Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Training and development opportunities
Supportive team environment

Job Description

Holiday Inn® is a well-established global hospitality brand that has been delighting travelers since 1952. Known for its welcoming atmosphere and commitment to guest satisfaction, Holiday Inn® offers comfortable accommodations for both business and leisure travelers. The brand prides itself on creating memorable stays through excellent customer service and quality amenities. As part of the InterContinental Hotels Group (IHG), Holiday Inn® embodies a culture of teamwork, innovation, and continuous improvement, striving to deliver the brightest experiences to guests worldwide.

The role of a Room Attendant at Holiday Inn® is vital in maintaining the high standards of cleanliness and comfort that guests expect. This position, which offers a competitive hourly wage of $16.00, is primarily focused on ensuring that guest rooms and suites are clean, fresh, and welcoming after a busy day. The Room Attendant’s work directly influences the quality of a guest's stay, making the environment a relaxing haven or a convenient place to finish work when needed. This role requires a dedicated individual who is physically fit and attentive to detail, as the job involves both routine cleaning and occasional deep cleaning projects.

In addition to cleaning duties, Room Attendants at Holiday Inn® provide exemplary guest service by assisting with requests such as providing toiletries or directions, thereby enhancing the overall guest experience. They also maintain communication with supervisors about room service progress and any maintenance issues to ensure timely resolution. Safety is a top priority, with strict adherence to safety protocols and the use of protective equipment when necessary. The role also demands organization skills to manage housekeeping supplies effectively, minimizing waste and keeping track of amenities to maintain operational efficiency.

Housekeeping at Holiday Inn® isn’t just about routine tasks; it involves teamwork and coordination with other departments to uphold the hotel’s standards of quality and service. Room Attendants may be called upon to assist with turndown services and ad-hoc duties when the team needs to pull together to achieve a common goal. Handling lost and found items accurately and reporting them according to company procedures is another important responsibility.

This position is ideal for individuals who appreciate structure yet thrive in a dynamic and supportive work environment. Flexibility is also essential as the work schedule may include nights, weekends, and holidays. Given the physical nature of the job, including lifting items up to 50 pounds and frequent standing, candidates must be physically resilient and ready to engage actively throughout their shift.

By joining Holiday Inn®, Room Attendants become part of a storied brand dedicated to making travel enjoyable and memorable for all guests. This role not only provides a stable employment opportunity but also a chance to be part of a global hospitality family that values each team member’s contribution. The company encourages applicants who might not meet every single requirement but are eager to learn and grow with the brand. Aspiring Room Attendants can look forward to developing their skills and contributing to a positive, guest-centered environment.

Job Requirements

  • Physical fitness to stand for long periods
  • Ability to lift or push/pull objects up to 50 pounds
  • Willingness to bend and kneel as needed
  • Flexible attitude toward shift work including nights, weekends, and holidays
  • Basic literacy skills including reading, writing, and math
  • Ability to work as part of a team
  • Commitment to following safety guidelines
  • Ability to wear uniform and maintain professional appearance

Job Qualifications

  • Basic literacy skills including reading, writing, and math
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Physically fit and able to handle lifting up to 50 pounds
  • Strong attention to detail
  • Good communication skills
  • Ability to follow established safety procedures
  • Experience in housekeeping or related field preferred but not required

Job Duties

  • Make sure rooms are always at their best
  • Help guests with requests such as toiletries or directions
  • Keep supervisor updated on room service progress and alert to repairs
  • Follow safety procedures and wear protective equipment
  • Keep on top of supplies and amenities while minimizing waste
  • Reunite lost items with owners and log lost and found property
  • Wear uniform with pride
  • Perform ad-hoc duties as needed
  • Monitor and control supplies and minimize waste within housekeeping
  • Report and log all lost and found items
  • Work as part of a team and communicate with other departments
  • Assist with deep cleaning projects
  • Fulfill turndown duties
  • Assist with other duties as assigned

Job Criteria

Experience

No experience required


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