Attendant Food & Beverage

Embassy Suites by Hilton Des Moines Downtown, located at 101 E Locust St, Des Moines, IA 50309, is a renowned full-service hotel known for its commitment to exceptional guest experiences and welcoming ambiance. As part of the Hilton brand family, Embassy Suites combines quality services, luxurious amenities, and dedicated staff to create memorable stays that align with traveler expectations in the heart of Des Moines. This hotel offers spacious suites, an elegant atrium, and numerous amenities that cater to both business and leisure travelers, making it a preferred destination for visitors to the city. The environment emphasizes teamwork, inclusion, and innovation to ensure a positive workplace culture and outstanding customer service.

We are currently seeking part-time team members to join our dynamic hospitality team. With a compensation starting at $15.00 per hour, the opportunity offers potential earnings based on experience, skill level, qualifications, and specific job location within the property. This part-time role is ideal for individuals looking to gain hospitality experience or further their careers in a supportive and growth-oriented organization.

The role focuses on delivering exceptional guest service by greeting visitors warmly, taking and delivering orders efficiently, and ensuring each guest enjoys a timely and friendly dining or service experience. Responsibilities include managing reservations, responding to phone inquiries, coordinating with kitchen staff, and addressing any guest questions or concerns promptly. Employees will handle payments accurately, including proper tip reporting and closing out sales at the end of their shifts. Maintaining cleanliness and stocking service stations are also essential to ensure smooth operations and guest satisfaction.

Working at Embassy Suites by Hilton Des Moines Downtown also means embracing the Atrium SPIRIT, which includes the core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These values are deeply embedded in the company's culture and guide every team member's actions to create an environment where everyone thrives. The company encourages continuous learning and internal mobility, with approximately 40 percent of management positions filled by internal promotions, demonstrating strong career growth opportunities. Employees benefit from comprehensive health coverage options including medical, dental, and vision insurance, 401(k) plans with company matches, paid time off for vacations, and access to wellness programs and tuition reimbursement.

In addition to the compensation and benefits, working at Embassy Suites offers perks such as daily pay options, exclusive discount programs for travel and leisure activities, and involvement in meaningful community service and volunteer programs. Team members are supported in balancing their work and life through flexible scheduling that includes day, night, weekend, and holiday shifts. Whether you have prior experience or are just starting in hospitality, Embassy Suites by Hilton provides an inclusive atmosphere that values passion, teamwork, and a positive attitude, making it a standout employer in the hospitality industry.