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Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Benefits
Competitive compensation package
flexible schedule
opportunities for professional growth
supportive work environment
Diversity and inclusion commitment
Environmental health and safety training
Job Description
Universal Kids Resort is a renowned entertainment destination that specializes in providing immersive themed experiences and world-class guest services. Situated within a vibrant and dynamic environment, Universal Kids Resort offers guests the chance to engage with beloved animated characters and enjoy a variety of unique attractions, games, and shows designed especially for younger audiences and families. The resort operates with the highest standards of safety, entertainment quality, and guest engagement, making it a sought-after venue for both visitors and professionals passionate about entertainment and hospitality.
The role of Entertainment Performer Facilitator at Universal Kids Resort is a crucial ... Show More
The role of Entertainment Performer Facilitator at Universal Kids Resort is a crucial ... Show More
Job Requirements
- High school diploma or GED preferred
- 1+ year of theme park or guest service experience preferred
- Must be able to work a flexible and varying schedule based on business needs
- Consistent attendance is a job requirement
- Ability to carry out responsibilities according to organization’s policies and applicable laws
- Reasonable accommodation may be made for disabilities
Job Qualifications
- Carries out responsibilities in accordance with the organization’s policies and applicable laws
- Must be able to work a flexible and varying schedule based on business needs
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
- Consistent attendance is a job requirement
- High school diploma or GED is preferred
- 1+ year of theme park or guest service experience preferred
- or equivalent combination of education and experience
Job Duties
- Facilitates entertainment performances by providing positive guest service, welcoming and engaging guests and sharing accurate information according to entertainment departmental guidelines and expectations
- Supports scheduled meet-n-greets through assisting with designated queues, guest’s cameras and photos, autograph books, show panels, setting show area with or without the use of barricades, and other guest or entertainment management needs
- Responsible for the safety and physical well-being of performers while on set
- Ensures guest and performer safety by maintaining a clear show area for the duration of travel and performance
- Responsible for safely escorting performance vehicles to, on and from set, while monitoring guest safety
- Assists and accompanies entertainment performers to, on and from assigned sets, and providing time calls by use of hand signals or verbal communication
- Supports animated characters with dressing/undressing in/out of character costumes including zippers, snaps, shoes, and head pieces
- Responsible for assisting in operational/administrative duties which may include: daily set up and strike of stanchions, queues, and signage, proper use and refueling of company vehicles, completion of daily paperwork, and consistent communication with leads or management regarding any relevant information relating to the operation
- Expected to occasionally participate in entertainment performances as directed by entertainment management
- Understand and actively participate in environmental, health & safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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