Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Training and development opportunities
Job Description
Chili's is a renowned casual dining restaurant that originated in Dallas, Texas, back in 1975. With a rich legacy built over decades, Chili's has established itself as a favorite destination for guests seeking an exceptional dining experience featuring their famous Big Mouth Burgers, house-smoked ribs, lively fajitas, and hand-shaken margaritas. As a company, Chili's is deeply rooted in values of service, hospitality, and community engagement, continually striving to deliver the best possible experience to every guest, every day. The atmosphere is one of fun and teamwork, where employees are encouraged to contribute their best while enjoying a lively and supportive working environment. Chili's fosters a culture where every member of the team plays a vital role in success and growth, emphasizing the importance of accountability, quality, and genuine connection with guests and team members alike.
The Manager role at Chili's is a pivotal position responsible for leading the restaurant team and driving both business results and guest satisfaction. Managers at Chili's are passionate about hospitality and excel at building strong relationships within the team and with guests. They are expected to maintain high operational standards, serve as role models, and create a win-together environment where teamwork and going above and beyond are recognized and rewarded. Managing at Chili's involves much more than overseeing daily operations; it requires emotional intelligence, transparency, and the ability to lead with both heart and mind. Managers are instrumental in driving guest engagement, controlling costs through efficient use of systems, and ensuring safety and quality standards are met.
This full-time position offers a competitive annual salary ranging from $65,000 to $70,000, reflecting the important leadership and operational role played by Managers. The role demands a fine balance of business acumen, leadership capabilities, and a genuine passion for people. Managers will be responsible for hiring, training, and developing team members to grow into larger roles within the restaurant. They must foster open communication, influence positive behaviors, champion change and initiatives, and embody Chili’s cultural beliefs, including Food Perfection, Accountability, and the philosophy that Every Guest Counts. The role is fast-paced and dynamic, perfect for motivated individuals who thrive on multitasking and leading a passionate team to success while keeping the guest experience at the forefront of every action.
The Manager role at Chili's is a pivotal position responsible for leading the restaurant team and driving both business results and guest satisfaction. Managers at Chili's are passionate about hospitality and excel at building strong relationships within the team and with guests. They are expected to maintain high operational standards, serve as role models, and create a win-together environment where teamwork and going above and beyond are recognized and rewarded. Managing at Chili's involves much more than overseeing daily operations; it requires emotional intelligence, transparency, and the ability to lead with both heart and mind. Managers are instrumental in driving guest engagement, controlling costs through efficient use of systems, and ensuring safety and quality standards are met.
This full-time position offers a competitive annual salary ranging from $65,000 to $70,000, reflecting the important leadership and operational role played by Managers. The role demands a fine balance of business acumen, leadership capabilities, and a genuine passion for people. Managers will be responsible for hiring, training, and developing team members to grow into larger roles within the restaurant. They must foster open communication, influence positive behaviors, champion change and initiatives, and embody Chili’s cultural beliefs, including Food Perfection, Accountability, and the philosophy that Every Guest Counts. The role is fast-paced and dynamic, perfect for motivated individuals who thrive on multitasking and leading a passionate team to success while keeping the guest experience at the forefront of every action.
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience in restaurant management or related field
- proven leadership skills
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- flexible availability to work various shifts including nights and weekends
- knowledge of food safety standards
- ability to handle multiple responsibilities simultaneously
- dependable team player
Job Qualifications
- High school diploma or equivalent
- previous restaurant or hospitality management experience preferred
- strong leadership and interpersonal skills
- excellent communication and conflict resolution abilities
- ability to multitask and work in a fast-paced environment
- proficient in managing teams and operational standards
- knowledge of food safety and handling procedures
- demonstrated ability to drive business results and control costs
- commitment to fostering a positive team environment
- self-reflective and accountable leadership style
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili’s culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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