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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $29.17 - $56.37
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Disability insurance
Employee assistance program
Job Description
The University of California, Los Angeles (UCLA) is a world-renowned public research university known for its commitment to academic excellence, innovation, and fostering community engagement. As a key institution in higher education, UCLA offers a dynamic environment where a diverse staff works collaboratively to uphold the university's mission. Among various departments, the Department of Intercollegiate Athletics plays a crucial role in supporting and promoting university sports programs, enhancing student and community engagement through athletic events.
Within this framework, the Central Ticket Office operates as an essential unit responsible for managing ticket sales and distribution for athletic events. This off... Show More
Within this framework, the Central Ticket Office operates as an essential unit responsible for managing ticket sales and distribution for athletic events. This off... Show More
Job Requirements
- Must be 18 years or older
- Completion of a satisfactory background check
- Knowledge of NCAA rules and intercollegiate athletics ticketing
- Experience in ticket sales and distribution
- Strong organizational and decision-making skills
- Ability to communicate clearly and effectively
- Proficiency in computer software including Microsoft Office
- Ability to prioritize tasks and work independently under time constraints
Job Qualifications
- Skill in setting priorities to reflect job responsibilities
- Ability to make decisions within scope of authority using knowledge of NCAA rules and university policies
- Experience with ticket management including audit procedures, order processing, ticket assignment, and special ticket needs
- Skill in seating assignment and resolving seating requests independently
- Ability to establish effective working relationships with co-workers and customers
- Organizational skills to prioritize and complete assignments without constant supervision
- Ability to work under pressure with conflicting deadlines
- Effective communication skills regarding ticketing policies and procedures
- Preferred skills include data collection methods, personnel supervision, innovative problem solving, business correspondence writing, and proficiency with Microsoft Office
Job Duties
- Serve as the primary point of contact for Central Ticket Office's athletic event ticketing
- Manage day-to-day sales and distribution of Olympic Sports event tickets
- Coordinate with athletic event management to obtain necessary ticketing information
- Oversee marketing, sales, promotions, and ticket fulfillment activities
- Upload and manage customer data and lists within the ticketing system
- Generate targeted solicitation lists for phone and email outreach
- Assign sales leads to representatives and maintain customer-sales assignments
- Run reports and support data transfer to development CRM system
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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