At Your Service Runner

Marriott International is a globally recognized leader in the hospitality industry, renowned for its diverse portfolio of hotels and resorts that set the standard for luxury and comfort worldwide. Among its distinguished properties, JW Marriott stands out as a flagship luxury brand with more than 100 stunning locations in key cities and premier resort destinations across the globe. The company has made a firm commitment to equality, diversity, and inclusion, fostering a welcoming environment where all employees feel valued and empowered. Marriott International not only prioritizes delivering exceptional guest experiences but also emphasizes the well-being and growth of its associates, exemplifying this commitment through its renowned employee-centered culture and development programs.

The position offered is Full-Time, Non-Management within the Rooms & Guest Services Operations category at the JW Marriott located at 400 Renaissance Center in Detroit, Michigan. This role is essential in upholding the brand's promise of delivering "A wonderful hotel experience, always" by providing attentive, sincere, and anticipatory service tailored to guest needs. The hourly pay for this position is set at $20.19.

In this role, associates are responsible for a variety of guest service and support tasks that significantly contribute to guests' comfort and satisfaction during their stay. Duties include delivering requested items such as rollaway beds, cribs, additional linens, toiletries, and other amenities directly to guest rooms. Associates also verify the proper functioning of communication devices like pagers and radios, and they handle the delivery of food, messages, correspondence, packages, flowers, gift items, and more. Maintaining a clean, professional appearance and adhering strictly to company safety policies and procedures is crucial. The role demands physical activity such as standing, walking, lifting objects under 50 pounds, reaching, bending, and accessing tight or elevated spaces, all while ensuring the utmost respect for guest privacy and company property.

The ideal candidate for this position will possess at least a high school diploma or GED, although prior related work experience is not mandatory, making it an excellent opportunity for individuals seeking to start or advance a career in hospitality. Marriott International values individuals who support their team, adhere to quality standards, and uphold a respectful, collaborative work culture. The company offers ongoing training, career development opportunities, and a supportive environment that encourages each employee to become their best version. Working at JW Marriott means joining a diverse and inclusive global community where innovation, genuine hospitality, and employee well-being are top priorities, ensuring a fulfilling and enriching career experience.