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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $19.51
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Holiday pay
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Job Description
Macy's is an iconic retail establishment with a rich history spanning over 160 years, embodying both innovation and tradition. As one of the most recognized department stores in America, Macy's has become synonymous with memorable moments, from its legendary 4th of July Fireworks to the enchanting Thanksgiving Day Parade. Macy's is much more than just a store; it's a cultural institution that has successfully captured the hearts and minds of countless customers and colleagues alike. The company prides itself on creating inspiring stores filled with irresistible products, offering a shopping experience that combines convenience, style, and personal service. Macy's commitment... Show More
Job Requirements
- Flexible availability including days, evenings, weekends and holidays
- Dependable attendance and punctuality
- Ability to understand and communicate effectively in English
- Read and understand employment policies and safety procedures
- Ability to make prompt decisions to address customer needs
- Comfortable collaborating with customers and coworkers
- Meet daily sales goals
- Responsible for opening credit accounts and sharing loyalty benefits
- Physical ability to stand for long periods, lift 25lbs, stoop, kneel, crouch and climb ladders
- Ability to use computers, handheld equipment and process register transactions
Job Qualifications
- High school diploma or equivalent
- Prior retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Comfortable with technology and using electronic devices
- Ability to work flexible hours including nights, weekends, and holidays
- Detail-oriented with strong problem-solving abilities
Job Duties
- Greet customers with genuine hospitality and start friendly conversations
- Assist customers with Buy Online Pickup In Store (BOPS) orders and merchandise returns
- Maintain a clean and organized At Your Service area
- Use relevant systems to complete transactions and support store fulfillment
- Promote Macy’s Loyalty program and assist customers with credit accounts
- Recover merchandise and support curbside delivery of BOPS orders
- Support teammates and contribute to achieving daily sales goals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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