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At Your Service Center Associate, Montebello Town Center - Full Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $21.46
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
Paid Time Off
Holiday pay
Merchandise discounts
Job Description
Macy's is an iconic retail establishment with a rich history spanning over 160 years. Known for its innovations and traditions, Macy's has become a beloved department store that captures the hearts and minds of millions of customers throughout America. Macy's is not just a store; it represents memorable moments and milestones, creating special experiences through events like the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade. The brand prides itself on inspiring stores, irresistible products, and exceptional customer service, making it a highly sought-after place to work for those passionate about retail and hospitality.
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Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Ability to understand and communicate effectively in English
- Dependable attendance and punctuality
- Ability to make timely decisions to resolve customer needs
- Comfortable working independently and in team settings
- Physically able to stand for extended periods and lift up to 25 lbs
- Capacity to use technology including handheld equipment and cash registers
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with electronic devices and point-of-sale systems
- Willingness to work flexible shifts including nights, weekends, and holidays
- Customer-first mindset with a passion for hospitality
Job Duties
- Greet customers with warmth and genuine hospitality
- Assist customers with Buy Online Pickup In Store (BOPS) transactions
- Manage merchandise returns and order pickups efficiently
- Maintain a clean, organized, and inviting service area
- Support daily sales goals by sharing loyalty program benefits
- Collaborate with team members to ensure a seamless customer experience
- Handle electronic devices and process register transactions accurately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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