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At Your Service Agent at Azalea Investments, LLC

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Azalea Investments, LLC

At Your Service Agent

Augusta, GA, USA|Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Employee Discounts
free uniforms
Opportunity for advancement

Job Description

The Marriott hotel brand is recognized worldwide as a leader in the hospitality industry, known for delivering outstanding guest experiences and exceptional customer service. Marriott prides itself on fostering an environment where employees are valued and empowered to exceed guest expectations, contributing to a culture of loyalty and excellence. This particular Marriott property seeks dedicated and personable team members who are passionate about hospitality and are committed to upholding the brand's standards. As a hospitality establishment, this Marriott hotel provides a dynamic work environment with opportunities for growth and development within one of the most respected hotel chains globally.
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Job Requirements

  • Minimum lifting of 30 pounds
  • Ability to verbally communicate effectively with guests and co-workers
  • Prolonged periods of standing and or walking
  • Ability to visually check work work area and hotel space

Job Qualifications

  • Knowledge of English and local language
  • Ability to deal with the public in a professional and courteous manner
  • Ability to communicate with all managers supervisors and fellow associates
  • Ability to handle conflict situations in a professional manner
  • Well groomed and conform to the hotel’s dress code

Job Duties

  • Create relationships with guests that lead to Marriott and property loyalty
  • Serve as the main point of contact for all guest requests and needs
  • Answer calls and record guests request and pursue the issue to a resolution
  • Exhibit courteous hospitality at all times and fully own each guest issue
  • Be proactive in every area including offering additional services
  • Coordinate the response to the guest issue and follow-up with the guest to ensure satisfaction with the result
  • Communicate effectively with guests and co-workers
  • Visually check work area and hotel space
  • Lift up to 30 pounds

Job Criteria

Experience

No experience required

Job Location

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