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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,500.00 - $82,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus
Long term incentive
Employee Discounts
Job Description
Virgin Galactic is a pioneering aerospace and space travel company dedicated to making human spaceflight accessible to private individuals and researchers. With cutting-edge air and space vehicles, the company is transforming the dream of space travel into reality by delivering commercial spaceflight services at an unprecedented frequency. Based in Las Cruces, New Mexico, Virgin Galactic operates primarily out of Spaceport America, the world's first commercial spaceport, and maintains additional facilities in Phoenix, Arizona, as well as other locations. The company is committed to innovation, operational excellence, and a strong culture of safety and professionalism. Virgin Galactic fosters a collaborative and... Show More
Job Requirements
- Minimum of 7 years' experience in premium, bespoke event management, hospitality management or a related field
- Demonstrated experience managing events from concept through execution and reconciliation
- Demonstrated ability to build trust and rapport in high-touch, customer-facing environments with professionalism
- Communicate in a manner that is timely, respectful, and open to other ideas
- Experience managing budgets, vendors, and contracts
- Exceptional attention to detail with a strong focus on process and logistics
- Ability to manage multiple priorities and drive progress in a fast-paced environment
- Proactive, solutions-oriented mindset with the ability to work independently
- Strong organizational and time-management skills
- Proven ability to engage effectively with stakeholders at all levels of the organization
- Willingness to work outside standard business hours to support a global customer base
Job Qualifications
- Minimum of 7 years' experience in premium, bespoke event management, hospitality management or a related field
- Demonstrated experience managing events from concept through execution and reconciliation
- Demonstrated ability to build trust and rapport in high-touch, customer-facing environments with professionalism
- Communicate in a manner that is timely, respectful, and open to other ideas
- Experience managing budgets, vendors, and contracts
- Exceptional attention to detail with a strong focus on process and logistics
- Ability to manage multiple priorities and drive progress in a fast-paced environment
- Proactive, solutions-oriented mindset with the ability to work independently
- Strong organizational and time-management skills
- Proven ability to engage effectively with stakeholders at all levels of the organization
- Willingness to work outside standard business hours to support a global customer base
Job Duties
- Plan and deliver astronaut experiences - design, coordinate, and execute engaging on-site events that support astronaut preparation, foster community, and build excitement for the spaceflight experience
- Host and compere astronaut experiences - lead from the front to manage the attendees, tailor to the individual, build strong relationships within the community and develop a deep understanding of their motivations
- Manage event execution end to end - oversee all phases of experience delivery, from planning through execution and post-event reconciliation, ensuring objectives are met and high standards upheld
- Deliver attendee communications - manage pre and post-event communications to ensure participants are informed, prepared, and supported throughout the experience
- Coordinate cross-functional delivery - work collaboratively to achieve goals and/or complete tasks in partnership with internal teams, including Security and facility partners, to ensure seamless execution, attendee readiness, and compliance with access requirements
- Manage vendors and contracts - source, coordinate, and manage external vendors
- negotiate contracts
- oversee vendor delivery to ensure quality and reliability
- Own event budgets - create and manage experience budgets in alignment with company guidelines
- track expenses and implement cost controls to ensure delivery within approved parameters
- Develop feedback and improvement loops - implement post-event feedback mechanisms, analyze insights, and apply learnings to continuously improve future experiences
- Support forward planning - contribute to the development of a forward-looking experience calendar for the Future Astronaut community, partnering with internal stakeholders to ensure a balanced and diverse offering
- Establish experience standards - create, document, and maintain operating guidelines and standards for all facility-based experiences to ensure consistency, quality, and scalability
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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