Asst Manager Regional Retail Marketing II

Thornton, CO, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

performance bonuses

Job Description

Hilton Grand Vacations is a premier company in the vacation ownership sector, recognized for its innovative approach, commitment to quality, and continuous growth. With a foundation built on delivering exceptional vacation ownership experiences, Hilton Grand Vacations stands as a leader dedicated to maintaining high standards in the industry while fostering a collaborative and supportive work environment. The company values its team members greatly, viewing them as the key drivers of its ongoing success and exceptional customer service reputation. Hilton Grand Vacations focuses on empowering employees through career development, robust training programs, and providing a workplace culture that emphasizes diversity, inclusion, and professional growth.

The Assistant Regional Manager role at Hilton Grand Vacations is a dynamic and integral position designed to support the Regional Manager in executing field-based operational tasks within assigned regions or specific "store within a store" locations. This role plays a critical part in ensuring that all operational standards and profitability goals are consistently met and exceeded. The Assistant Regional Manager will adapt to varying business needs, maintaining seamless communication with the Regional Manager to oversee assigned operational duties effectively.

In this position, the Assistant Regional Manager is responsible for maintaining inventory and managing orders of essential sales collateral, such as lead slips, pitch cards, and maps, which are crucial for the sales team's effectiveness. They hold accountability for staff performance and behavior by upholding the company’s core values, purpose, and policies to guarantee exceptional customer service at all times. Compliance with dress codes, uniform standards, workplace cleanliness, and environment regulations is rigorously monitored by this role.

Talent acquisition, training, and staff development are core focus areas where the Assistant Regional Manager actively manages full-cycle recruitment processes, succession planning, onboarding, training, scheduling, and mentoring to ensure the sales team achieves their potential. Strategic oversight of the sales team’s performance and budget adherence is part of this role’s responsibility, aligning staffing levels with budgeted headcount. Furthermore, the Assistant Regional Manager rehabilitates assigned locations by driving lead generation efforts and ensuring sales targets for vacation packages are met or exceeded.

A collaborative relationship with the Human Resources team is maintained to proactively address employee concerns and foster a positive and productive work environment. The position also requires participation in team meetings and training sessions and ensures accurate payroll tracking and adherence to HR onboarding procedures. Ethical practices and compliance with state and federal hiring and employment regulations form a critical element of the Assistant Regional Manager’s duties.

Overall, the Assistant Regional Manager position offers a unique opportunity to develop leadership skills within a thriving and well-respected company, making a tangible impact on operational success and employee development. Candidates must have a proven record in managing high-performing sales teams, achieving sales plans, and fostering professional growth in others. This role is ideal for those with strong project management, negotiation, and communication skills, complemented by business acumen and proficiency in Microsoft Office Suite. Preferred candidates will have a bachelor's degree in business or equivalent experience, with capabilities in budgeting, P&L management, and business analysis.

Job Requirements

experience and success in retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team
demonstrated ability to achieve sales plans
demonstrated ability to professionally develop and coach team members
project management problem solving and change management skills
exceptional negotiation skills
ability to effectively present information and negotiate with all levels of management
demonstrated strong oral and written communication skills
business related computer skills including microsoft office suite

Job Qualifications

experience and success in retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team
demonstrated ability to achieve sales plans
demonstrated ability to professionally develop and coach team members
project management problem solving and change management skills
exceptional negotiation skills
ability to effectively present information and negotiate with all levels of management
demonstrated strong oral and written communication skills
business related computer skills including microsoft office suite
bachelor's degree in business or at least 2 years of experience managing a direct sales force in a consumer facing direct sales industry preferred
proven business analysis and judgment with the ability to proactively manage business and p&l to meet objectives preferred
budgeting experience preferred
p&l management preferred

Job Duties

ensure that all regional operations maintain inventory and place orders for essential collateral including lead slips pitch cards and maps for effective selling
hold accountability for staff performance and behavior ensuring that the company's purpose core values and policies are upheld to provide the highest level of customer service
ensure compliance with dress codes uniforms cleanliness standards and overall work environment regulations
manage full-cycle talent acquisition initiatives and the learning and development of sales representatives
coordinate and assist with staff management and development within the assigned region including recruitment succession planning onboarding training scheduling mentoring and motivating the sales team ensure staffing levels align with budgeted headcount
rehabilitate assigned locations to meet or exceed budgetary responsibilities related to generating leads and selling vacation packages
collaborate with human resources to proactively address and resolve team member concerns ensuring a positive and productive work environment
schedule attend and actively participate in team meetings and required training
ensure accurate payroll tracking and timely processing and that all new hire onboarding paperwork adheres to human resources guidelines
lead all aspects of ethical practices and compliance in sales training procedures
oversee adherence to all state and federal hiring and employment regulations for stores within the assigned region