Asst Manager of In-House Marketing I

Hilton Grand Vacations is a renowned hospitality company specializing in timeshare resort ownership and vacation experiences. Known for its commitment to delivering exceptional guest services and innovative vacation solutions, Hilton Grand Vacations has established itself as a leader within the hospitality and timeshare industry. The company’s portfolio includes a variety of vacation resorts across popular destinations, creating memorable experiences for owners and guests alike. With a focus on quality, community, and customer satisfaction, Hilton Grand Vacations continues to grow and develop its presence globally, offering exciting career opportunities for motivated professionals in the hospitality sector.

This exciting opportunity is for the position of In-House Marketing Assistant Manager within Hilton Grand Vacations. This role is pivotal for overseeing the day-to-day operations of the company’s In-House Marketing department. The primary responsibility is to drive marketing production for various programs while ensuring that all activities comply with company policies and procedures. A significant aspect of this role involves managing a sales-oriented marketing team tasked with increasing tour flow, particularly during the off-season, by implementing innovative programs and strategies. The In-House Marketing Assistant Manager will be instrumental in recruiting, training, and developing team members to maximize their potential, foster a culture of excellence, and achieve superior sales results.

Additionally, the role demands maintaining high satisfaction levels with owners and guests by addressing concerns promptly and delivering exceptional service. The incumbent will also manage budget expectations, striving to exceed tour flow targets while controlling marketing costs efficiently. Monitoring representative performance standards and penetration rates forms a core part of this position. The manager will conduct performance appraisals, counseling, and coaching sessions to ensure the team meets or surpasses company goals. This leadership position offers a chance to make a significant impact within a dynamic, customer-centric organization.

Hilton Grand Vacations values its team members and offers competitive compensation packages that include a base salary plus incentives, providing opportunities for professional growth and career advancement. Employees benefit from a customizable benefits package designed to meet individual needs. This includes 401(k) matching, health insurance, paid time off, and tuition reimbursement among other perks. The role requires full-time commitment with a willingness to work evening shifts, weekends, and holidays as necessary, reflecting the company’s dedication to operational excellence and customer service.

Joining Hilton Grand Vacations as an In-House Marketing Assistant Manager means becoming part of a diverse and inclusive workplace that champions equal opportunity and values every employee’s contribution. The company actively supports reasonable accommodations for individuals with disabilities to ensure equal participation in the application process and all aspects of employment. This position is ideally suited for a dynamic and motivated professional with experience in timeshare marketing and sales, strong leadership skills, and a passion for driving successful marketing initiatives within the hospitality industry.