Asst Manager In House Marketing I

Hilton Grand Vacations is a premier vacation ownership company known for delivering outstanding vacation experiences to our Owners and Guests worldwide. With a mission to bring vacation dreams to life, Hilton Grand Vacations has established itself as a leader in the timeshare and hospitality industry. Our company prides itself on providing high-quality services and memorable travel experiences that guests cherish for a lifetime. We are committed to fostering a diverse and inclusive workplace, where every team member is respected and valued regardless of their background. As an equal-opportunity employer, we ensure that individuals with disabilities receive reasonable accommodations throughout the employment process and their tenure with us.

The In-House Marketing Assistant Manager at Hilton Grand Vacations plays a crucial role in managing the day-to-day operations of the In-House Marketing department. This position is integral to driving the success of various marketing programs while maintaining strict compliance with company policies and procedures. The role requires overseeing a motivated team of sales-oriented marketing staff, focusing on recruitment, training, and development to maximize individual and team potential. With a focus on timeshare marketing experience, the Assistant Manager is responsible for inspiring and leading the team through weekly meetings designed to foster a positive culture of excellence and continuous improvement.

A key part of this position involves developing innovative programs and strategies to increase tour flow, especially during the off-season months. This strategic approach aims to capitalize on all marketing opportunities to meet and exceed budgeted tour flow targets. Maintaining a 100 percent satisfaction rate with owners and guests is paramount, and the Assistant Manager ensures this by promptly addressing any concerns and delivering exceptional service. The role also demands effective management of marketing costs and site penetration levels, minimizing guest complaints while optimizing performance outcomes.

Additionally, the Assistant Manager is tasked with conducting performance appraisals, counseling, and coaching sessions for marketing representatives to optimize their results and maintain high standards. Strong analytical skills and a strategic mindset enable the Assistant Manager to analyze marketing data accurately and make decisions that drive success. This full-time position requires flexibility, including availability for evening shifts, weekends, and holidays as needed. Hilton Grand Vacations offers a competitive compensation package that includes a base salary plus incentives, starting at a total compensation of $90,000 and above, alongside customizable benefits such as 401(k) matching, health insurance, paid time off, and tuition reimbursement.

Joining Hilton Grand Vacations means becoming part of a passionate team dedicated to helping Owners and Guests create unforgettable travel memories. This opportunity is ideal for a dynamic, motivated leader passionate about sales and marketing, committed to superior guest experiences, and eager to grow professionally within a supportive and rewarding environment.