Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling

Job Description

The hiring establishment is a vibrant hospitality business that encompasses dining, lodging, marina services, and retail elements all aimed at delivering exceptional guest experiences. This company prides itself on a welcoming environment that blends restaurant excellence with boutique hotel accommodations and marina access. With a focus on superior customer service and operational efficiency, it serves both local patrons and visitors seeking comfort, convenience, and quality hospitality in one location. The business thrives on teamwork, attentive management, and the smooth integration of its various service facets to create a unique and enjoyable experience for all guests.

The role available is that of Assistant Manager, a crucial leadership position designed to support the General Manager in the daily oversight and smooth operation of all business functions. The Assistant Manager is responsible for delivering friendly, responsive service while facilitating coordination between staff and management to sustain a steady flow of business operations. This position plays a significant part in ensuring customer satisfaction through attentive service and operational efficiency. The Assistant Manager is also entrusted with administrative responsibilities such as cash management, handling bank deposits, processing shift payouts, and reconciling the safe on a daily basis to uphold financial accuracy and security.

Beyond restaurant management, the role includes minimal supervision of a small on-site hotel and marina, along with overseeing building cleanliness and maintenance to uphold the property’s standards. This multifaceted position demands strong organizational and leadership skills, as well as proficiency in accounting and inventory management. The ideal candidate should be adept at multitasking, capable of supporting front-of-house operations, and ready to contribute directly in any FOH position if necessary. By promoting the company’s values and delivering exceptional customer relations, the Assistant Manager helps to maintain a welcoming atmosphere that encourages patron loyalty and positive word-of-mouth.

Job Requirements

  • Promote work and act in a manner that positively reflects on the company at all times
  • Assist the General Manager in daily operations and business efficiency
  • Provide excellent customer service and phone etiquette
  • Calculate nightly deposits and ensure balance in the safe
  • Count and maintain cash drawer and safe balances
  • Learn and maintain knowledge of vendor delivery schedules
  • Check vendor invoices for accurate deliveries
  • Maintain stock levels for front-of-house service and retail items
  • Utilize math and accounting skills for cash transactions and daily sales reconciliation
  • Demonstrate organizational skills for document and email management
  • Manage time efficiently to prioritize and meet deadlines
  • Work any front-of-house position as needed

Job Qualifications

  • Customer service experience
  • Knowledge of cash management and accounting procedures
  • Strong organizational and time management skills
  • Ability to multitask in a fast-paced environment
  • Experience in hospitality or restaurant management
  • Basic knowledge of hotel and marina operations
  • Proficiency in verbal and written communication

Job Duties

  • Provide friendly and responsive service to guests
  • Coordinate with management and staff to maintain smooth business operations
  • Assist the General Manager in overseeing daily operations
  • Manage cash transactions including nightly deposits, wait-staff cashouts, and safe reconciliation
  • Oversee minimal hotel and marina operations
  • Maintain building cleanliness and maintenance
  • Assist with staff management and administrative tasks

Job Criteria

Experience

Mid Level (3-7 years)


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