Associate Veterinarian I

Chewy Vet Care, PLLC is an innovative veterinary healthcare provider revolutionizing the veterinary care experience from the ground up. With a mission to deliver personalized, patient-centric care, Chewy Vet Care is focused on becoming the most trusted and convenient destination for pet parents and veterinary partners. The company has designed its new veterinary practices with state-of-the-art equipment and purpose-built technology to empower clinical teams to provide the highest standard of medicine and care for pets. Launching its newest practices in early 2024, Chewy Vet Care embraces a culture centered around collaboration, innovation, and team member success. The company's approach emphasizes a workplace where veterinary teams are supported fully, creating an environment that enables every member to thrive and deliver outstanding care to patients while ensuring pet parents have an exceptional experience.

The Client Concierge role at Chewy Vet Care is a full-time clinical team member position within the Healthcare Practice Team. This role is pivotal in creating the pet parent WOW experience by acting as the first point of contact in the practice, handling patient intakes, and managing all front-end client interactions with professionalism and empathy. The Client Concierge supports veterinarians, veterinary technicians, assistants, and practice managers by fostering seamless communication and providing stellar customer service. Working in a fast-paced, dynamic environment, the Client Concierge uses integrated practice management technologies and adheres to standard operating procedures and standards of care to ensure smooth practice operations. Beyond client communication, the role involves responsibilities related to pharmacy handling, inventory communication, workspace cleanliness, and participation in ongoing training and development.

Embodying the Chewy Vet Care culture means embracing empathy towards both pets and their owners and demonstrating a commitment to teamwork and excellence. The position demands exceptional social, verbal, and written communication skills and a compassionate approach to customer service. Candidates are expected to be self-starters who thrive in fast-paced settings and uphold the highest standards of care and professionalism. Physical job requirements include standing or walking extensively during shifts, lifting moderate to heavy weights with team assistance, and performing various physical activities such as pushing, pulling, squatting, and kneeling. As a comprehensive veterinary practice, Chewy Vet Care is committed to diversity and inclusion, ensuring all qualified applicants receive fair consideration of employment without discrimination. The company also offers accommodations for applicants and employees with disabilities or religious needs. This opportunity offers the chance to grow professionally in a forward-thinking veterinary environment dedicated to the well-being of pets, pet parents, and veterinary team members alike.