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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
The company is a well-established restaurant chain known for its commitment to delivering exceptional customer service and high-quality food products. It operates multiple locations and strives to uphold the highest standards in product quality, facility maintenance, and operational excellence. As part of its dedication to growth and leadership development, the company offers career advancement opportunities within its management team, promoting a strong culture of employee progression and skill enhancement.
The Associate Restaurant Manager (ARM) position serves as a pivotal role within the restaurant's operational hierarchy, directly supporting the Restaurant General Manager (RGM). The ARM acts as the assistan... Show More
The Associate Restaurant Manager (ARM) position serves as a pivotal role within the restaurant's operational hierarchy, directly supporting the Restaurant General Manager (RGM). The ARM acts as the assistan... Show More
Job Requirements
- high school diploma or GED
- supervisory experience in food service or retail
- ability to maintain financial controls
- capability to coach and train employees
- strong problem-solving skills
- effective communication and leadership skills
- commitment to customer service excellence
- proficiency in maintaining operational standards
Job Qualifications
- high school diploma or GED
- supervisory experience in food service or retail
- demonstrated ability to maintain financial controls
- proven coaching and training skills
- successful track record in driving customer satisfaction
- experience in financial performance management
- strong leadership and communication skills
- knowledge of food safety and operational standards
Job Duties
- maintain fast, accurate service and positive guest relations
- ensure products meet company quality standards
- serve as role model in resolving customer issues
- train managers and crew on customer service standards
- track and resolve customer complaints
- ensure food safety standards are met
- develop and drive annual operating plan
- analyze sales, labor, inventory and controllable accounts
- take corrective action to meet margin and sales targets
- train and mentor subordinates on financial analyses
- develop store CAPEX requests
- maintain facilities and equipment to company standards
- monitor inventory, food preparation and order fulfillment
- establish and monitor restaurant speed with service targets
- oversee weekly management and crew schedules
- direct restaurant level HR activities including hiring, learning zone execution, performance management, compensation, and employee relations
- provide hands-on training to management staff
- develop staffing plans
- manage work environment adherence to workplace regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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