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Associate Residential Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $77,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
holiday schedule
Tuition Reimbursement
Tuition grant

Job Description

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia. Known for its rigorous academics paired with a commitment to social responsibility, Swarthmore is a prestigious educational institution that draws a diverse student body from across the nation and around the world. Nestled within its 425-acre campus, designated as an arboretum, the college boasts beautiful gardens, expansive rolling lawns, a creek, wooded hills, and hiking trails within the Crum Woods. Swarthmore College embraces a holistic educational philosophy that encourages intellectual exploration alongside cultivating a socially responsible mindset. Furthermore, the college champions inclusive excellence and non-discrimination,... Show More

Job Requirements

  • High school diploma or equivalent
  • Five years of experience in food service management or related field
  • Serv-safe certification
  • Valid driver's license
  • Ability to operate a van
  • Demonstrated knowledge of food production, human resources, and fiscal management
  • Experience in leadership, strategic planning, and staff development
  • Proficiency with Microsoft Office and related software systems
  • Experience managing labor costs and budgets
  • Strong communication and interpersonal skills
  • Ability to problem solve effectively
  • Experience in large scale catering and event coordination
  • Commitment to diversity and inclusion
  • PA criminal background check
  • Motor vehicle record clearance

Job Qualifications

  • High school degree with 5 years of experience or equivalent combination of education and/or experience
  • Serv-safe certification
  • Valid driver's license
  • Ability to drive a van
  • Demonstrated knowledge of production requirements, human resources and fiscal management
  • Leadership experience in vision development and strategic planning
  • Proficiency in Microsoft Office, email, CBORD system or similar systems, recipe software, inventory systems, timekeeping and catering software
  • Experience managing labor costs
  • Experience with human resource management including selection, training, supervision, and evaluation of staff
  • Experience in large scale catering and event management
  • Experience in budget development, financial systems, and operating budget management
  • Outstanding communication skills including interpersonal communication, writing, public speaking, teaching, and instruction
  • Proven problem-solving ability and strong commitment to customer service
  • Record of teamwork, collaboration, and partnership with diverse operations and services
  • Working knowledge of commercial restaurant, hotel, or catering establishments

Job Duties

  • Manage and support utility crew including hiring, training, scheduling, assessing and progressive discipline
  • Assist in overseeing sanitation in Dining Center and ensure proper cleaning and maintenance
  • Coach and develop front of house staff on line presentation and portion standards
  • Develop employee scheduling to ensure coverage within budget parameters
  • Oversee daily operations to meet sanitation, safety, customer service, production, and financial goals
  • Direct education, training and professional development of utility staff
  • Work with Purchasing to ensure proper product and equipment ordering
  • Perform opening and closing procedures for the dining unit
  • Interact with and maintain hands-on relationship with hourly staff to evaluate operations
  • Communicate professionally with other departments and campus staff as needed
  • Be flexible and available to assist wherever needed
  • Train and coordinate service staff through written and verbal instructions
  • Improve and ensure customer service goals are met
  • Ensure staff uniforms and procedures meet standards
  • Oversee supervisors and direct reports

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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