Associate Patient Care | , | Physicians

UnitedHealth Group is a leading diversified health care company dedicated to helping people live healthier lives and making the health system work better for everyone. With a strong commitment to corporate responsibility, the company emphasizes equitable care, environmental responsibility, and improving health outcomes across all communities it serves. UnitedHealth Group operates through a network of health services and technology platforms, providing innovative solutions aimed at enhancing patient care and health management. The company enjoys a reputation for fostering a dynamic and inclusive workplace culture, promoting growth, development, and recognition for its employees. Its dedication to diversity and equal opportunity employment ensures a welcoming environment where all qualified applicants receive fair consideration regardless of race, religion, gender identity, or other protected statuses. Additionally, UnitedHealth Group maintains a drug-free workplace policy that supports safety and health within its teams.

The Associate Patient Care Coordinator role at UnitedHealth Group, located in Bloomfield, CT, within the ProHealth Physicians network, is a vital frontline position providing essential patient support services in a primary care setting. This is a full-time position requiring 40 hours a week, Monday through Friday, with shifts within the hours of 8 am to 6 pm. The role centers on ensuring a smooth, positive patient experience from check-in through check-out, managing communication channels, and supporting the clinical team with administrative duties following organizational policies and EHR procedures. The coordinator performs duties such as greeting patients, scheduling appointments, managing patient inquiries via phone, and maintaining accurate records in the electronic health record system. Additionally, this role may require flexibility to provide coverage at other ProHealth locations based on business needs. Compensation ranges from $16 to $29 per hour, reflecting factors such as location, experience, and credentials, combined with an attractive benefits package. Employees enjoy paid time off, multiple medical plan options, dental and vision insurance, retirement savings plans, education reimbursements, and various voluntary benefits. This role is ideal for individuals who are detail-oriented, patient-focused, and eager to contribute to a healthcare organization committed to excellent patient outcomes and employee success.