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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,000.00 - $64,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary insurance options
401(k)
Paid Time Off
Discretionary vacation days
Paid holidays
Paid sick time
paid bereavement leave
Paid parental leave
Health savings account
flexible spending accounts
Job Description
CloudKitchens is an innovative company revolutionizing the food delivery industry by helping restaurateurs around the world succeed in online food delivery. The company focuses on transforming underutilized properties into smart kitchens, which better serve restaurateurs, customers, and local neighborhoods. Their innovative approach helps increase access to higher quality, affordable, and convenient food options. CloudKitchens is committed to supporting a diverse range of cuisines and healthy food choices, creating job opportunities in the communities where they operate. Their services are designed to support a variety of restaurateurs, from entrepreneurs starting their first restaurant to global quick-service chains, making a significant impact... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- minimum two years of operations management experience preferred
- minimum two years of employee or assistant management experience preferred
- experience in restaurant management preferred
- experience in property management preferred
- strong organizational and leadership abilities
- excellent problem-solving and decision-making skills
- ability to work in a field-based role in Boise, ID
- flexible schedule including weekends as needed
Job Qualifications
- Two years of experience in operations management preferred
- two years of experience in employee management or assistant management preferred
- two years of experience in restaurant management preferred
- two years of experience in property management preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- proficiency with data analysis and KPI reporting
- basic knowledge of facility maintenance and repair
- ability to multitask and prioritize in a fast-paced environment
Job Duties
- Lead and train a facility team with scheduling, training, and performance management
- manage order fulfillment and deliver excellent customer service
- manage janitorial team and uphold cleaning and sanitation protocols ensuring compliance with health and safety regulations
- cultivate a positive and inclusive work environment fostering teamwork and communication
- lead facility tours and sales pitches engaging prospective restaurant partners
- develop and maintain internal relationships and identify value-added opportunities for customers
- serve as primary contact for restaurant partners, build and maintain trust, and resolve issues
- oversee onboarding for new partners including permits, online delivery setup, and launch planning
- manage partner experience to prevent churn and extend lifecycle
- participate in planning sessions using data for decision making
- review and report KPI metrics and contribute to goal setting
- manage and report facility profit and loss understanding key profitability drivers
- conduct routine inspections and maintenance audits on HVAC, refrigeration, water heaters, and ice machines
- perform general upkeep and minor repairs
- coordinate with external vendors for specialized maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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