Associate Manager - Valet Services - Disney's Boardwalk Inn/Riviera Resort/Coronado Springs

Towne Park is a leading hospitality services company committed to delivering exceptional guest experiences. With a focus on creating smiles and making a positive impact on millions of patients, visitors, and guests, Towne Park specializes in providing compassionate, high-quality service in various settings such as hospitals, hotels, and event venues. The company prioritizes customer satisfaction and values its employees as a vital part of its success, fostering a culture of teamwork, respect, and continual improvement. Towne Park offers competitive, fair compensation and a range of benefits, creating rewarding career opportunities for individuals dedicated to service excellence and professional growth.

The Associate Manager role at Towne Park is a dynamic leadership position responsible for ensuring high levels of client, customer, and associate satisfaction at a designated Towne Park location. This role involves managing daily operations including supervising associates, overseeing guest and patient services, and maintaining strong client relationships. The Associate Manager directs work assignments, hires and trains new associates, conducts performance evaluations, and takes corrective actions when necessary. Financial management responsibilities include forecasting, productivity monitoring, revenue reconciliation, and reporting. The role requires the ability to handle guest complaints with composure and ensure compliance with Towne Park’s safety and operational standards. The position offers a competitive annual base pay of $50,000, with eligibility for annual incentive bonuses. Employees in this role also have access to comprehensive benefits including medical, dental, vision insurance, and a 401k retirement plan. Towne Park is committed to supporting employees' health, well-being, and work-life balance through paid time off and holiday benefits. Working conditions involve physical tasks such as standing, walking, and occasional lifting, and moderate travel may be required. This career opportunity is ideal for individuals with hospitality experience who seek to make a meaningful impact while advancing their leadership skills in a supportive and rewarding environment.