Associate Manager - Valet Parking Services - Akron General

Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences in parking and valet services across numerous locations. Renowned for its commitment to customer care, the organization prides itself on creating smiles by providing compassionate and efficient service to millions of patients, visitors, and guests every year. With an emphasis on quality and the human touch, Towne Park strives to ease the anxieties of hospital patients and families, create memorable experiences for guests in new cities, and foster a supportive environment for colleagues. This commitment underpins the company's operations and motivates its team members to make a tangible impact daily.

This job opening represents an impactful career opportunity at Towne Park where employees are empowered to make a difference in the lives of others, whether through exceptional guest service or internal team support. The role involves overseeing the guest service experience and ensuring that all service levels are consistently met across shifts. It requires a leadership mindset to allocate labor resources efficiently, review guest feedback, participate actively in recruiting and hiring, and maintain client relationships. The successful candidate will serve as a role model for guest relations, inspire and coach team members, and oversee operations with a focus on quality, safety, and productivity standards.

The position offers a competitive annual base pay range of $48,000 to $50,000, with the potential for annual incentive bonuses depending on job classification and company policies. Towne Park provides a comprehensive benefits package that includes medical, dental, vision, accident, and critical illness insurance, as well as telemedicine services. Additional benefits include company-paid basic life and AD&D insurance, short-term and long-term disability coverage, and a 401k retirement savings plan. Paid time off is accrued at a rate of 0.0385 hours per hour worked up to 80 hours annually, alongside six recognized paid holidays and up to four floating holidays per calendar year.

Working at Towne Park requires adaptability to physical demands such as standing for extended periods, walking, handling objects, climbing stairs, and occasional lifting of up to 50 pounds. The majority of the work occurs in climate-controlled environments, though employees should be prepared for occasional exposure to various weather conditions. Travel of up to 10 percent may also be required. This role is ideal for a service-oriented individual who values teamwork, excellence in customer service, and operational efficiency in a dynamic hospitality setting.