You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Associate Manager - Valet & Parking Services - Cleveland Clinic ED
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,000.00 - $50,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Company-paid Life Insurance
short-term disability insurance
long-term disability insurance
401k Retirement Plan
Paid Time Off
Paid holidays
floating holidays
Job Description
Towne Park is a leading hospitality services company dedicated to providing exceptional experiences for millions of patients, visitors, and guests across their various locations. Known for their commitment to service excellence, Towne Park focuses on creating smiles and meaningful impacts through compassionate customer interactions and quality service delivery. The company values a work environment where every team member, client, and guest feels valued and respected. Towne Park’s operational philosophy centers on empathy, professionalism, and consistency, ensuring that each guest's experience is memorable and positive. This hospitality-driven company offers a rewarding career path where employees are empowered to make a difference... Show More
Job Requirements
- Associate’s degree or equivalent preferred
- Valid driver’s license and clean driving record
- Minimum of one year of related hospitality experience
- Knowledge of Towne Park’s safety, security, and driving policies
- Ability to drive manual transmission
- Proficiency with MS Office and point-of-sale systems
- Strong communication skills
- Ability to work independently with minimal supervision
- Ability to handle physical demands including lifting up to 50 pounds
- Willingness to travel up to 10 percent
- Ability to maintain professionalism under pressure
- Ability to perform duties requiring sitting, standing, walking, climbing, and balancing
- Commitment to operational and financial decision making
- Ability to hire, discipline, and discharge associates as needed
Job Qualifications
- Associate’s degree or equivalent preferred
- Valid driver’s license with clean driving record
- Minimum one year of related hospitality experience
- Knowledge of Towne Park’s safety, security, and driving policies
- Understanding of customer service principles and compliance with confidentiality policies including HIPAA
- Proficiency in MS Office and point-of-sale technology
- Strong written and verbal communication skills
- Ability to represent the company professionally and appreciate cultural diversity
- Ability to read and interpret business policies and technical manuals
- Ability to remain calm and accurate when handling difficult guest situations
- Proven courteousness, sense of urgency, and commitment to safety
Job Duties
- Ensures the guest service experience is delivered exceptionally and consistently on all shifts
- Allocates labor resources efficiently to support service delivery and adjusts staffing based on business conditions
- Engages actively in recruitment and hiring to select the best associates
- Provides orientation, training, performance appraisals, coaching, and disciplinary actions for direct reports
- Develops working relationships with client staff and maintains communication channels to exceed service expectations
- Manages business metrics including forecasting, productivity, revenue reconciliation, scheduling, and overtime controls
- Addresses customer complaints and manages a minimum of two associates daily
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: