Associate Manager

SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. With over 27,000 employees operating across 35 countries, SS&C serves more than 20,000 financial services and healthcare organizations globally. These clients range from some of the world’s largest institutions to small and mid-market firms, all relying on SS&C for deep expertise, advanced proprietary technology, and scalable solutions. The company is widely recognized for its innovative approach to managing complex financial operations, automating processes, and helping clients navigate ever-evolving regulatory requirements while maximizing efficiency and client satisfaction.

The role of Associate Manager, Investor Services, is pivotal within SS&C’s commitment to delivering exceptional client service. Investor Services teams act as the backbone of the investment world, facilitating critical interactions between investors and fund managers. In this role, you will lead, mentor, and collaborate closely with Associate and Senior-level team members while managing key institutional client relationships. Based in one of several locations including Evansville, IN; Union, NJ; New York, NY; Windsor, CT; or Boston, MA, this position offers a hybrid working model, providing flexibility and a dynamic work environment.

As an Associate Manager, you will oversee the intricate end-to-end processing of investor subscriptions, redemptions, transfers, and capital activities, ensuring all transactions comply with fund documents and regulatory standards. You will act as the primary contact for institutional investors, resolving inquiries effectively and building strong, trusted partnerships. Your leadership will foster a collaborative and high-performing team culture while implementing strategies to enhance operational workflows for improved efficiency and client satisfaction.

Further responsibilities include coordinating with cross-functional departments such as fund accounting, legal, and compliance to guarantee seamless service delivery. Staying current with industry best practices, regulatory changes, and technological advancements defines this role, as does developing targeted training programs aimed at enhancing the team’s skills and expertise.

This position requires a strong foundation in investor services, proven leadership abilities, and excellent communication and project management skills. SS&C offers an environment where you will work alongside industry experts and utilize modern platforms and technologies, gaining exposure to large-scale enterprise operations and real-world investment challenges. The company also prides itself on fostering an inclusive and innovative workplace, encouraging professional growth through comprehensive benefits and development opportunities.