Associate Manager

DHR Health - Edinburg is part of Luby’s Culinary Services and falls under the esteemed Pappas family of restaurants, known for its commitment to delivering fresh, nutritious, and customized dining solutions. Luby’s Culinary Services specializes in providing exceptional food service for health care facilities, senior living communities, corporate dining, and educational institutions. With a strong focus on quality and service excellence, the company emphasizes culinary expertise, nutritious meal preparation, and outstanding customer satisfaction within all its offerings. The organization prides itself on fostering an environment that supports innovation, teamwork, and professional development, forming strong relationships with patients, clients, and customers across its service areas.

The role of Associate Manager at DHR Health – Edinburg is vital to the smooth operation of food service in a hospital or healthcare facility setting. This position reports directly to the Director and is entrusted with overseeing the daily food service operations, ensuring revenue and expenses are well managed to maintain profitability. The Associate Manager is responsible for compliance with operational standards, accounting procedures, and administrative activities related to their assigned location. This leadership role involves managing a team, coaching, developing staff members, and leading by example to promote a positive work culture centered on servant leadership principles.

The Associate Manager works diligently to resolve daily operational issues promptly, guaranteeing operational excellence. They act as role models for the company’s core values, inspiring others to maintain high standards in their service delivery. Critical responsibilities include maintaining quality and quantity standards according to established specifications, ensuring client satisfaction through effective problem solving, and keeping key stakeholders informed about any changes or challenges. By focusing on culinary expertise and fostering strong internal and external relationships, the Associate Manager plays a crucial role in supporting the mission of Pappas Restaurants to earn trust and exceed expectations in healthcare dining service.

This role requires a professional who can effectively lead, coach, and communicate with staff and clients at all levels. Key skills include financial knowledge related to operating budgets and profit-loss statements, analytical abilities, and strategic planning. The ideal candidate will have at least two years of contract food service management experience, particularly in hospital food service and nutrition operations, and be at least 21 years of age. An Associate Manager at DHR Health – Edinburg has the opportunity to build a career in a dynamic and respected organization that values innovation, quality food service, and employee development, offering a supportive and collaborative workplace environment.