Associate Engagement Coordinator

Grand Rapids, MI, USA|Onsite

Job Overview

Compensation

Hourly

Range $19.25 - $29.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Robust total rewards package

Job Description

SpartanNash, a key member of the C&S Wholesale Grocers family of companies, is a distinguished food solutions company committed to delivering the ingredients for a better life. As an integral part of this family, SpartanNash operates as a distributor, wholesaler, and retailer with a comprehensive global supply chain network. The company distributes grocery and household goods, including fresh produce and its proprietary Our Family portfolio of products, to locations across all 50 states in the United States. With a diverse and dedicated team ranging from bakery managers to order selectors, IT developers to finance executives, HR professionals to export specialists, SpartanNash prides itself on creating braggingly happy customers. These customers span various sectors such as national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, as well as the company’s own brick-and-mortar grocery stores, pharmacies, and fuel centers. This extensive reach and commitment to excellence make SpartanNash a leader in the food distribution industry.

The Associate Engagement Coordinator role at SpartanNash is pivotal in fostering a people-first culture within the store environment. This position focuses on managing the entire employment life cycle for the assigned store, ensuring that employee engagement initiatives are effectively created and executed. The Associate Engagement Coordinator supports multiple facets of the employee experience, including hiring, orientation, training, safety, compliance, and communication within the store. This role demands a proactive and organized individual who can manage recruiting processes, partner with HR for hiring events, oversee new hire training, and administer employee recognition programs. The Associate Engagement Coordinator also maintains compliance by handling sensitive HR tasks such as terminations, I-9 processing, and work permits for minors, thus ensuring the store operates within legal and organizational standards.

This role requires strong communication skills, both written and verbal, alongside proficiency in Microsoft Office Suite and HRIS systems. The coordinator is expected to champion employee engagement by maintaining positive workspaces, such as break rooms and training areas, and potentially manage scheduling for the store. The position is dynamic and may involve additional responsibilities based on store volume and needs. Working in this role means contributing directly to the culture that makes SpartanNash a unique and supportive place to work, where employees are encouraged to bring their best selves to work and help the company succeed in its mission to deliver quality food solutions nationwide. The position is located at 2755 Lake MI Drive, Grand Rapids, Michigan 49504 and offers an opportunity to be part of an innovative and growing company that values its people and their development.

Job Requirements

High school diploma required
College degree or coursework in Business Administration, Human Resources or related area preferred
One year Human Resources administrative support experience or Human Resource college coursework required
Strong written and verbal communication skills
Customer service skills
Ability to interact with associates at all levels
Attention to detail
Strong data entry skills
Effective organization, prioritization and multi-tasking skills
Ability to handle and maintain confidentiality of sensitive information
Knowledge of principles and practices of human resources preferred
Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint)
Prior experience with HRIS/HRMS preferred
Ability to manage in a fast paced and energetic environment
Provide exceptional service to internal and external customers
Lead by example
Attention to details and commitment to timely responses
Lives core values of we serve, we have fun, we create solutions and we win

Job Qualifications

High school diploma required
College degree or coursework in Business Administration, Human Resources, or related field preferred
One year of HR administrative support experience or HR college coursework required
Strong written and verbal communication skills
Excellent customer service skills with the ability to interact with associates at all levels
Attention to detail and strong data entry abilities
Effective organization, prioritization, and multitasking skills
Ability to handle and maintain confidentiality of sensitive information
Knowledge of human resources principles and practices preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) required
Experience with HRIS/HRMS preferred
Ability to work in a fast-paced and energetic environment
Commitment to providing exceptional internal and external customer service
Adherence to company core values: we serve, we have fun, we create solutions, and we win

Job Duties

Manage the full cycle recruiting process in Workday
Post jobs, conduct interviews, and coordinate final interviews with store leadership
Complete job offer and onboarding processing through Workday
Set up and conduct orientation for the store as needed
Partner with local HR Business Partner to post or add hiring events or resources as needed
Manage the first 90 days of employment for new hires to validate training and drive engaged teams
Own store engagement programs including daily, weekly, and periodic recognition
Maintain compliance at the store level including timely terminations, I-9 processing, and minor work permits
Manage associate experience in off-stage locations such as break rooms, offices, and training spaces
Serve as Person-In-Charge for portions of weekly schedules based on volume and location needs
Perform additional responsibilities as assigned