Associate Director of Meetings and Special Events

The Ritz-Carlton Portland, part of the prestigious Ritz-Carlton brand under Marriott International, is a luxury hotel located at 900 SW Washington St, Portland, Oregon. Known for its exceptional service and luxurious accommodations, The Ritz-Carlton Portland sets the standard for rare and special luxury experiences worldwide. As a cornerstone of Marriott's portfolio of brands, The Ritz-Carlton prides itself on delivering excellence in guest care, comfort, and personalized service. This esteemed hotel is part of a global brand recognized for its commitment to hospitality, culture, and empowering its associates. The company fosters an environment of inclusion and celebrates the unique backgrounds and talents of its employees, offering equitable access to opportunity regardless of disability, veteran status, or other protected bases.

The position available at The Ritz-Carlton Portland is a full-time management role within the Event Management department. This role is dedicated to assisting in leading meetings and special events, ensuring seamless coordination between sales and operations for every event hosted on the property. The successful candidate will play a key role in developing and implementing departmental strategies that align with the company’s brand service standards and initiatives. The position focuses heavily on delivering impeccable guest experiences while growing event revenues and maximizing departmental financial performance. The role requires oversight of the execution of all property events, ensuring thorough communication and follow-through from the sales process through event execution and post-event activities. With an annual salary range of $74,000 to $99,000 and eligibility for bonuses, this is a prime opportunity for professionals with experience in event management, hospitality, or related industries to advance their careers in a luxury hotel setting.

Key responsibilities include managing event operations and budgets, leading the meetings and special events team, driving profitability through strategic initiatives, and maintaining exceptional customer service standards. The candidate will conduct regular walk-throughs of banquet floors to ensure client satisfaction, manage vendor relationships, and coordinate internal resources to guarantee flawless event execution. They will also actively assist in human resources functions related to compliance, staffing, feedback, and communication, ensuring that all team members are aligned with property goals and service excellence. This role demands a strategic mindset, leadership abilities, and a guest-centric approach to managing complex events at a high-end hotel.

At The Ritz-Carlton Portland, the "Gold Standards" form the foundation of everyday service delivery. These include core principles such as the Employee Promise, Credo, and Service Values that guide the team toward continuous improvement and exceptional guest experiences. Being part of this team means contributing to a legacy of luxury hospitality and benefiting from a culture that supports growth, creativity, and respect. Associates at The Ritz-Carlton are empowered to be thoughtful and compassionate, creating lifelong memories for guests and making a meaningful impact in the hospitality industry. The company’s dedication to non-discrimination and diverse culture ensures a welcoming environment in which each employee is valued. Joining this role means not only working for a globally renowned brand but also belonging to an amazing global team where you can begin your purpose and become the best version of yourself.