
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $90,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Free parking
Retirement Plan
Eligibility to enroll in benefits
Job Description
Hotel Burbank is a renowned hospitality establishment located in the heart of Burbank, California, offering guests a seamless blend of comfort and convenience. With 484 well-appointed rooms, the hotel caters to a diverse clientele ranging from tourists to business travelers. Managed by Oh So Original, a respected name in the hospitality management industry, Hotel Burbank stands out for its commitment to exceptional service, authentic Los Angeles culture, and a warm, welcoming atmosphere. Positioned near iconic attractions like Dodgers Stadium, Griffith Observatory, and Universal Studios, Hotel Burbank provides guests with the perfect base to explore the vibrant city of Los Angeles while enjoying calm and charm reminiscent of a small town.
The role of Associate Director of Food & Beverage at Hotel Burbank is a dynamic leadership position integral to the hotel's operational success. This full-time role commands a salary in the range of $85,000 to $90,000 annually, reflecting the importance and seniority of the position within the hotel's management structure. The Associate Director of Food & Beverage holds comprehensive responsibility for the execution and elevation of all food and beverage operations across the hotel's various outlets and banquet facilities. This role requires a hands-on operational leader who skillfully bridges the gap between frontline service execution and administrative oversight, ensuring standards of excellence in service, labor control, and financial management are consistently met.
In this leadership capacity, the Associate Director actively supports and mentors the Food & Beverage and Kitchen leadership teams, fostering professional growth and operational efficiency. This role demands a strategic thinker who can build structure around key processes such as scheduling, payroll management, and banquet operations. Partnering with both internal teams and external departments like Sales, Catering, Rooms, and Engineering, the Associate Director plays a crucial role in ensuring smooth and profitable functioning of the hotel's food and beverage services.
The position also involves championing guest satisfaction through diligent monitoring of feedback platforms such as Revinate, social media reviews, and Google Business listings, driving continuous improvement in service quality and guest experiences. The individual will be responsible for maintaining compliance with OSHA standards, health and sanitation regulations, and alcohol service laws, highlighting a commitment to safety and legal adherence.
Moreover, the Associate Director is tasked with financial stewardship, overseeing budgeting, forecasting, and cost control. This includes managing food and beverage costs, inventory management, purchasing efficiency, and waste reduction, all pivotal to maintaining profitability. The role includes leading banquet operations from planning through execution, ensuring effective staffing, setup, and service delivery for varied events.
Essential to success in this role is a strong leadership presence during peak operational times and events, ensuring service standards are upheld and team members are well-supported. The role requires the ability to implement operational workflows, enforce standard operating procedures, and utilize technology systems such as Micros, BinWise, and Unifocus effectively.
Hotel Burbank offers a vibrant work culture that values high performance and aligns with OSO values, promoting a positive work environment. Employees enjoy perks such as a 50% discount on menu items from the Hotel Burbank Cafe, complimentary parking, and eligibility for benefits enrollment. This position demands a weekend work commitment, ensuring presence during critical business periods to maintain service excellence. Overall, this is an exciting opportunity for a seasoned food and beverage professional eager to drive operational excellence, guest satisfaction, and financial performance in a dynamic and iconic hotel setting.
The role of Associate Director of Food & Beverage at Hotel Burbank is a dynamic leadership position integral to the hotel's operational success. This full-time role commands a salary in the range of $85,000 to $90,000 annually, reflecting the importance and seniority of the position within the hotel's management structure. The Associate Director of Food & Beverage holds comprehensive responsibility for the execution and elevation of all food and beverage operations across the hotel's various outlets and banquet facilities. This role requires a hands-on operational leader who skillfully bridges the gap between frontline service execution and administrative oversight, ensuring standards of excellence in service, labor control, and financial management are consistently met.
In this leadership capacity, the Associate Director actively supports and mentors the Food & Beverage and Kitchen leadership teams, fostering professional growth and operational efficiency. This role demands a strategic thinker who can build structure around key processes such as scheduling, payroll management, and banquet operations. Partnering with both internal teams and external departments like Sales, Catering, Rooms, and Engineering, the Associate Director plays a crucial role in ensuring smooth and profitable functioning of the hotel's food and beverage services.
The position also involves championing guest satisfaction through diligent monitoring of feedback platforms such as Revinate, social media reviews, and Google Business listings, driving continuous improvement in service quality and guest experiences. The individual will be responsible for maintaining compliance with OSHA standards, health and sanitation regulations, and alcohol service laws, highlighting a commitment to safety and legal adherence.
Moreover, the Associate Director is tasked with financial stewardship, overseeing budgeting, forecasting, and cost control. This includes managing food and beverage costs, inventory management, purchasing efficiency, and waste reduction, all pivotal to maintaining profitability. The role includes leading banquet operations from planning through execution, ensuring effective staffing, setup, and service delivery for varied events.
Essential to success in this role is a strong leadership presence during peak operational times and events, ensuring service standards are upheld and team members are well-supported. The role requires the ability to implement operational workflows, enforce standard operating procedures, and utilize technology systems such as Micros, BinWise, and Unifocus effectively.
Hotel Burbank offers a vibrant work culture that values high performance and aligns with OSO values, promoting a positive work environment. Employees enjoy perks such as a 50% discount on menu items from the Hotel Burbank Cafe, complimentary parking, and eligibility for benefits enrollment. This position demands a weekend work commitment, ensuring presence during critical business periods to maintain service excellence. Overall, this is an exciting opportunity for a seasoned food and beverage professional eager to drive operational excellence, guest satisfaction, and financial performance in a dynamic and iconic hotel setting.
Job Requirements
- Participate in required MOD coverage as per business needs
- must be able and expected to work weekends (Saturday and Sunday) per business needs
- ability to sit, walk, stoop, kneel and crouch for the duration of shift (eight hours)
- ability to lift and/or move and/or push up to 25 pounds without assistance
Job Qualifications
- 4 year degree required in a related area
- minimum of 4-5 years of progressive food and beverage management experience at a property of similar size and/or outlet/seating and revenue capacities
- excellent communication skills
- fluent in English verbal and written
- ability to train, direct, supervise and hold staff accountable
- leadership skills including motivating, inspiring, and goal setting
- strong communication and interpersonal skills
- time management and organization
- extensive experience in restaurant, bar, banquet, stewarding, kitchen, sales, catering and management preferred
- knowledge and experience with forecasting, budgeting, labor management and purchasing preferred
- thorough knowledge of all aspects of food and beverage planning, production, presentation/service and controls
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agencies preferred
- experience in Google applications preferred
- bilingual (Spanish) preferred
Job Duties
- Ensure compliance with OSHA, health and sanitation standards, and alcohol service regulations (RBS)
- maintain adherence to all company, brand, state, and local requirements
- ensure all facilities and equipment are clean, safe, and in proper working condition
- lead daily food and beverage operations across restaurant, bar, and banquet functions
- maintain strong floor presence during peak periods, events, and service shifts
- serve as manager on duty for F&B to ensure service standards, guest satisfaction, and team support
- champion the guest dining experience by monitoring and responding to feedback across Revinate, social review platforms, and Google Business listings
- develop and manage weekly schedules aligned with forecast and productivity targets
- oversee and approve timecard review and payroll approvals
- manage labor using F&B productivity metrics to ensure efficiency and alignment with business levels
- oversee banquet operations from BEO review through execution and follow-up
- build team capability in banquet operations, improving consistency and profitability
- monitor and drive F&B performance including revenue, costs, and profitability
- support budgeting, forecasting, and financial reporting processes
- own and execute F&B programming and activations including seasonal promotions, events, and experiences
- control food and beverage cost and expenses through effective inventory management, purchasing, and waste reduction
- lead, coach, and develop F&B leadership team
- establish and enforce SOPs, checklists, and operational workflows
- partner with Engineering on maintenance and repair needs
- partner with Sales, Catering, Rooms, and other departments to ensure seamless execution of group and transient business
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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