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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $16.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
Disability insurance
tuition waivers
Paid holidays
retirement plans
Job Description
The University of Arkansas, Fayetteville is a prestigious land grant institution established in 1871 known for its commitment to educational excellence, cutting-edge research, and community outreach. Classified by the Carnegie Foundation among the top 2 percent of universities nationwide for research activity, the university plays a crucial role in advancing the state of Arkansas and contributing to global innovation and knowledge. Situated in Fayetteville, a vibrant and highly livable city recognized for its quality of life and burgeoning economy, the university provides an inspiring environment supported by a strong regional economy with prominent Fortune 500 companies. Its campus culture nurtures... Show More
Job Requirements
- Bachelor's degree or higher
- Four years of experience in relevant fields
- Two years working with event/reservations systems
- Two years of supervisory experience
- Ability to work nights and weekends
- Reliable and nondisruptive attendance
- Knowledge of risk management
- Strong communication skills
- Ability to collaborate with stakeholders
Job Qualifications
- Bachelor's degree or higher in hospitality management, student affairs, business administration, or related field
- At least four years of progressively responsible experience in event management, student union operations, hospitality, or related areas
- At least two years of experience with event and reservations management systems such as EMS, Mazevo, or 25Live
- At least two years of staff supervision experience
- Master's degree in higher education, hospitality management, project management, or related field preferred
- Experience in a university or student union setting preferred
- Hands-on experience with AV/production services, customer service training, or large-scale events preferred
- Knowledge of risk management best practices
- Strong written, verbal, and interpersonal communication skills
- Ability to work collaboratively and flexibly, including nights and weekends
Job Duties
- Provide strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations
- Oversee budget and billing for Event and Guest Services units
- Manage daily operations of a large, high-volume service team
- Coordinate reservations, event setup, production services, and guest relations
- Act as a key member of the Arkansas Union leadership team and serve as Director's representative in their absence
- Collaborate with campus partners to support student success and community engagement
- Ensure compliance with risk management and safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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